Senior UX Designer, Prime Video

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior UX Designer to join their Prime Video UX team. This role focuses on creating innovative solutions that enhance customer experiences across various platforms. You will collaborate with cross-functional teams to define and champion a vision for how users interact with content. If you are passionate about design and eager to solve complex problems while advocating for customer needs, this position offers a dynamic environment where your creativity and strategic thinking can shine. Join a supportive team that values growth and collaboration, and make a significant impact on the future of entertainment.

Qualifications

• Experience in delivering design solutions for large scope projects.
• Proven ability to analyze customer problems and design effective solutions.

Responsibilities

• Analyze customer problems and design delightful solutions.
• Collaborate with product teams to develop use cases and requirements.
• Create process flows, wireframes, and visual design mockups.

Skills

UX Design

Customer Advocacy

Problem Solving

Collaboration

Strategic Thinking

Education

Experience in design

Online portfolio

Tools

Wireframing tools

Prototyping tools

Job description

Job ID: 2928649 | Amazon Development Centre (London) Limited

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite shows, teams, and products by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started.

The Prime Video UX team is seeking a customer-obsessed Senior UX Designer to join our Global Commerce design team. This role will be responsible for defining, articulating, and championing the future vision for how our customers rent, buy, and subscribe to the best local content in their country. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

This role is for a hands-on designer who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.

Key job responsibilities

1. Analyze customer problems and design delightful solutions with measurable impact.
2. Work closely with product teams to develop use cases and high-level requirements.
3. Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
4. Develop and maintain detailed user-interface and interaction specifications.
5. Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
6. Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.
7. Measure the success and effectiveness of UX innovations.

A day in the life

The Senior UX Designer for Prime Video Global Commerce will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Prime video and across Amazon, using your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.

About the team

You’ll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that cares about you, your career, and your skills development and be expected to do the same for your team. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.

BASIC QUALIFICATIONS

1. Experience in design
2. Experience in delivering design solutions for projects of large scope and complexity
3. Have an available online portfolio

PREFERRED QUALIFICATIONS

1. Experience designing across Web, Mobile, and Living Room platforms.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.