Senior UX Designer - Everyday Banking (12-Month FTC)

Lloyds Banking Group; City of Edinburgh; Hybrid; GBP 76,000 - 90,000; Full time

Job summary

Lloyds Banking Group seeks a Senior UX Designer for a 12-Month Fixed-Term Contract in Edinburgh. The role involves leading design teams in the Everyday Banking sector, focusing on user-centric product strategies while fostering a culture of collaboration and innovation. Competitive salary and benefits offered, including hybrid working options.

Benefits

Generous pension contribution of up to 15%

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Proven track record of building brilliant digital product experiences.
• Experience leading multidisciplinary design teams is essential.
• Confidence advocating for Dual Track Agile methodologies.

Responsibilities

• Lead Experience Design squads and guide stakeholders.
• Shape and implement experience strategy for product areas.
• Provide leadership and establish growth culture within the design team.

Skills

Digital Product Experience

Product Design

User Experience Design

Interaction Design

Stakeholder Engagement

Strategic Vision

Job description

End Date

Thursday 26 June 2025

Salary Range

£76,194 - £89,640

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 20 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.

We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow.

Job Description

JOB TITLE: Senior UX Designer (12-Month FTC)
SALARY: £76,194 - £89,640
LOCATION: Edinburgh
HOURS: Full-Time
DURATION: 12-Month Fixed-Term Contract

WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the Edinburgh office.

About this opportunity

We’re looking for someone to lead one of our Experience Design squads in Everyday Banking. You'll provide guidance to stakeholders, development teams and other Interaction Designers, working alongside and leading a design team. You'll take full ownership of their output, providing rationale for design decisions and confidently present their work back to stakeholders.

As a Senior UX Designer, it’ll be your role to:

• Shape and implement experience strategy for the product area

• Having a deep understanding of customer needs, pain points and expectations

• Understand goals and challenges in the context of business and engineering priorities

• Work with service designers to influence and develop the roadmap and overall product strategy

• Engage with leadership to understand objectives and opportunities aligned to good customer outcomes

• Provide leadership to a team of multi-disciplinary designers to support decision-making, delivery and team culture

• Establish a growth culture and build capabilities through the formal development and mentoring of team members

What you'll need

• A proven track record of building brilliant digital product experiences

• The confidence to advocate for Dual Track Agile (continuous discovery & continuous delivery)

• Deep expertise within Product Design/User Experience design/Interaction Design

• Experience leading multidisciplinary design teams

• A cross-functional mindset and strong stakeholder engagement skills; you'll be able to build strong relationships with Product & Engineering peers and wider partners

• A strong strategic vision that aligns well to the overall business strategy

• We insist that the people we work with are considerate and have a high sense of personal accountability to do the difficult, right things. We look for people with generous natures and high standards of fairness. Most important, they must be able to put their egos aside and assess themselves candidly.

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose?Apply today and let’s create something extraordinary together!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.