Senior UX Designer

Barclays; Scotland; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Barclays seeks a Senior UX Designer to enhance learning tools within their HR function. This hybrid role involves leading user experience design, collaborating with stakeholders, and employing user-centered design principles to improve learning materials and strategies. Ideal candidates will have extensive experience in UX design, particularly within large organizations.

Benefits

Pension plan enrolment after 12 weeks

Holiday pay

24/7 access to Employee Assistance Programme

Discounts at high street shops and restaurants

Qualifications

• Senior-level UX design experience in corporate environments.
• Strong end-to-end design skills: research to user testing.
• Ability to influence senior stakeholders and align strategies.

Responsibilities

• Lead UX design for learning materials to enhance employee experiences.
• Conduct user research and usability tests to improve designs.
• Collaborate with HR stakeholders to align design approaches.

Skills

UX design

product design

end-to-end UX design

user research

journey mapping

prototyping

usability testing

stakeholder management

agile delivery

learning design

Tools

Learning Lab

digital learning platforms

Job description

Job Title: Senior UX Designer – AVP (Learning Design)

Location: Glasgow (Hybrid, 3 days in office: Mon, Tues & Thurs)

Contract: 6 Months

Hours: 9 AM – 5 PM

Contract Type: PAYE only

Overall purpose of the role

We are seeking a highly skilled Senior UX Designer (AVP) to lead the user experience design of internal learning and development tools within Barclays' Talent/HR function. This role is focused on re-architecting and improving the design of existing learning materials, applying user-centred design principles to ensure engaging, accessible, and effective learning experiences. Working closely with internal stakeholders, including senior leaders, you will play a critical role in shaping the design strategy of high-profile HR initiatives.

Key Responsibilities

• Learning & User Experience Design: Lead UX design across existing learning materials, focusing on improving content structure, user journeys, and overall accessibility to enhance employee learning experiences.

• UX Strategy and Delivery: Conduct user research, journey mapping, wireframing, prototyping, and usability testing to create and iterate user-centred learning solutions.

• Learning Programme Architecture: Review, audit, and redesign the structure and flow of learning materials in line with Barclays’ brand, accessibility, and compliance standards.

• Stakeholder Management: Collaborate with senior HR stakeholders, learning specialists, and business leaders to understand requirements, align on design approaches, and influence learning design strategy.

• Agile & Digital Delivery: Work alongside a Product Manager within Agile frameworks to deliver high-quality solutions efficiently and iteratively.

• Capability Building: Contribute to building UX and design thinking capability within the HR learning team, championing best practices and innovative approaches.

• Organisational Navigation: Operate effectively within a large, complex corporate environment, managing internal governance and working across multi-disciplinary teams.

• Skills & Experience Required

• Extensive senior-level UX design or product design experience, ideally within large corporate environments.

• Strong expertise in end-to-end UX design, including research, journey mapping, wireframing, prototyping, and user testing.

• Experience leading large-scale design projects independently, with minimal supervision.

• Proven ability to work with senior stakeholders, influencing and aligning design strategies to business needs.

• Background in re-architecting existing digital or learning products with a focus on usability and accessibility.

• Strong understanding of commercial design thinking, applied to internal employee tools or learning environments.

Desirable Qualifications

• While not mandatory, the following experience and knowledge are advantageous:

• Good working knowledge of end-to-end learning design, including needs analysis and evaluation.

• Familiarity with learning and development frameworks, tools, and methodologies.

• Experience working with Learning Lab or other digital learning platforms.

• Project management experience in a learning or HR context.

About Barclays

Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full-service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations, and functional services across the Group.

Values

Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence, and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Diversity

Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to Barclays’ vision and goals.

Hybrid

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Your Benefits

As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there are discounts at a wide range of high street shops, restaurants, and entertainment venues — from Asda to Zizzi Italian restaurants.