Senior UX Designer

BSI Companies; Chiswick; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

A leading business improvement and standards company is seeking a Senior UX Designer to enhance their global web experience. This role involves strategic design initiatives, user journey optimization, and collaboration with various teams. Ideal candidates will possess strong UX expertise, familiarity with tools like Figma and GA4, and the ability to translate data into actionable insights.

Benefits

Flexible working hours

27 days of annual leave

Health and life insurance

Pension plan with company contribution

Paid parental leave

Qualifications

• Strong UX experience across large-scale, multilingual websites.
• Proficiency in design thinking and agile/waterfall methods.
• Ability to turn data into insight using analytical tools.

Responsibilities

• Design and optimize user journeys, prototypes, and wireframes.
• Translate research and analytics into user-centric improvements.
• Support the consolidation of our design system.

Skills

User Experience Design

Proficiency in Figma

Data Analysis

Collaboration

Tools

Figma

GA4

Job description

Great that you're thinking about a career with BSI!

Job Title: Senior UX Designer - Digital Experience

Location: Chiswick, UK

About the role

We’re looking for a Senior UX Designer who brings a blend of strategic thinking and hands-on design skills to help elevate BSI’s global web experience. This role sits within Group Marketing and plays a key part in improving user journeys, refining our digital design systems, and tailoring experiences across multiple regions and audiences.

You’ll be involved in the full UX process—from discovery to delivery—contributing to both BAU and long-term transformation projects. While not a formal people manager, you’ll operate with a high level of ownership, collaborating across brand, digital, and technical teams to advocate for UX best practices, improve stakeholder alignment, and help evolve the digital brand.

This is an ideal role for someone who enjoys liaising with stakeholders, influencing UX direction, and applying strategic oversight—while still rolling up their sleeves to prototype, test, and iterate on solutions.

Responsibilities

• Design and optimize user journeys, prototypes, and wireframes using Figma
• Translate research and analytics (e.g., GA4, heatmaps) into user-centric improvements
• Support the consolidation of our design system and rollout of global experiences
• Work with development teams to ensure design handover and functionality
• Enhance personalization and targeting across B2B web journeys
• Contribute to UX strategy, community, and toolkit under the Head of UX

To be successful in the role, you will have:

• Strong UX experience across large-scale, multilingual websites
• Proficiency in Figma, design thinking, and agile/waterfall methods
• Ability to turn data into insight using tools like GA4, Lucky Orange, or FullStory
• Familiarity with AI in UX, user behavior analysis, and audience segmentation
• Collaborative and autonomous—comfortable working with various departments

BSI offers a competitive total reward package, including flexible working hours, ongoing training, 27 days of annual leave, paid sick leave, health and life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and other flexible benefits tailored to your lifestyle.

Our mission

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organizations to become more sustainable and resilient, inspiring trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with over 100 years of experience. We partner with over 86,000 companies in more than 193 countries, providing development, auditing, certification, and training services, including innovative software solutions and cybersecurity expertise across various industries.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

Equality and inclusion

D&I Policy: BSI is committed to ensuring workforce diversity and creating a sense of belonging for all employees. We provide opportunities to develop, grow, and engage within our global organization while having fun doing great work. If you require reasonable accommodations during the recruitment process due to a disability or impairment, please inform your Talent Acquisition Partner.

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About Us

BSI is a business improvement and standards company with a positive impact on organizations and society for over a century. We partner with more than 77,500 clients worldwide, leveraging extensive expertise across key sectors to help clients tackle critical issues such as climate change and digital trust, fostering a sustainable and better society.