Senior User Researcher

JR United Kingdom; Wakefield; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading company in public health is looking for a User Researcher to conduct essential user research and collaborate with multidisciplinary teams. In this role, you will impact the product by ensuring user voices are central to design and development processes. Your expertise will shape how healthcare services meet the actual needs of patients and professionals. The ideal candidate is skilled in both qualitative and quantitative research methods and has experience within the health technology or public sector.

Qualifications

• Proven experience as a User Researcher, ideally in health tech or public sector.
• Strong understanding of GDS principles.
• Skilled in interviews, surveys, usability testing.

Responsibilities

• Design and conduct user research to understand healthcare user needs.
• Translate insights into actionable recommendations.
• Collaborate with product teams to enhance user experience.

Skills

User Research

Qualitative Research

Quantitative Research

Data Analysis

Communication

Job description

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Location; Remote (occasional travel to Leeds)

Sector; Public Health

In this User Researcher contract role, you'll:

• Uncover the voice of users: Design and conduct user research (interviews, surveys, usability testing) to understand the needs, challenges, and experiences of healthcare professionals and patients.
• Be the champion of human-centred design: Analyse research findings and translate them into actionable insights for our product and design teams.
• Collaborate with a dynamic team: Work closely with product managers, designers, and developers to ensure user voices are heard and addressed throughout development.
• Drive impact, fast: This is a fast-paced environment where your contributions will directly influence the product roadmap and impact real people's lives.

The Ideal User Researcher Candidate:

• Proven experience as a User Researcher, ideally within the health tech or public sector domain.
• A strong understanding of GDS principles and the public sector user research landscape.
• Expertly skilled in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis.
• A clear, concise communicator who can present research findings to diverse stakeholders.
• Ability to work independently and manage multiple projects while collaborating effectively within a team.
• BPSS clearance is required for this role.