Senior User Experience Designer

JR United Kingdom; Bath; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading company focused on enhancing customer experiences through innovative app design for Goals and Planning. As a UX Product Designer, you'll drive improvements, work collaboratively in a positive culture, and contribute to a bold mission. An ideal candidate is passionate about usability and accessibility with a strong attention to detail. Showcase your skills with a portfolio as you help shape financial solutions for millions of customers.

Qualifications

• Experience with iOS/Android app design.
• Strong portfolio demonstrating design skills.
• Ability to balance multiple tasks efficiently.

Responsibilities

• Design app experiences for Goals and Planning propositions.
• Conduct user research and create wireframes.
• Collaborate with design squad and stakeholders.

Skills

UX Design

Product Design

Attention to Detail

Prototyping

User Research

Tools

Figma

Figjam

Job description

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We’re part of the Segments & Propositions Platform, focused on delivering new or enhanced propositions for underserved customer segments within the bank.

Our work is predominantly app focused, across the three main brands, together serving over 20 million customers across the three banking apps. The design team works closely with product, analytics and engineering to solve problems for customers—researching, crafting and delivering new and innovative propositions and features.

It’s an exciting time, as we’re broadening our offering to build deeper, more valuable relationships, and are expanding the team in the Goals and Planning space.

We have a unique opportunity, with the breadth of products and services that LBG offers, to help customers achieve their savings goals and future aspirations. And perhaps with the right financial education, engagement and empathy, even achieve those aims faster.

What you’ll be doing

• You’ll lean towards the discovery and UX side of the product design spectrum, designing the app experience for Goals and Planning propositions.
• You’ll contribute to design workshops, conduct competitor research, create wireframes and journey maps, support user research, and more.
• You’ll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each other’s thinking.
• You’ll live in Figma and Figjam. Whiteboard sessions, wireframing and prototyping are your bread and butter.
• You’ll enjoy and contribute towards a bold, positive and inclusive team culture.
• You’ll be equally comfortable running a stakeholder call to share a new concept, being head-down working on a new flow, or listening in to a usability test with a customer.

Who you are

• You’re passionate about delivering all things UX and product design.
• You’re highly skilled and competent at what you do. You pride yourself on your work and have a strong attention to detail.
• You’ve designed for iOS / Android apps before and are always up to speed with best practices.
• You always take ownership of your work and are good at managing your own time. You’re able to balance multiple tasks at once.
• You care about your craft and ultimately want to make a difference. You’re an advocate for simplicity, usability and accessibility.
• You’re proactive, always looking for the next innovation or efficiency.
• Please provide a portfolio link with your application.

If you believe you have the experience required, please apply with your CV now for instant consideration!

TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

*Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.