Senior Underwriting Operations and Governance Associate - 6 Month Project

Lloyd's; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading insurance marketplace in London is seeking an operational project delivery individual for a 6-month opportunity. You will lead process changes to improve underwriting performance across the market, utilizing your strong analytical skills and ability to drive significant change. The role requires a proactive individual with experience in a complex environment who can communicate effectively at all levels.

Benefits

Generous pension

Healthcare benefits

Flexible working options

Employee recognition scheme

Qualifications

• Insurance operational background required.
• Experience in a complex and regulated market.
• Ability to manipulate data effectively.

Responsibilities

• Lead projects to improve operational processes.
• Evaluate and improve measurable KPIs.
• Mitigate operational risk through effective controls.

Skills

Relationship building

Creative problem-solving

Advanced analytical capability

Clear communicator

Influencing skills

Organizational skills

IT literacy (Microsoft Office)

Proactivity

Job description

Overview

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

Responsibilities

Operational Project delivery opportunity for 6 months leading process change and delivering initiatives that embed best practice to ensure continuous improvement of how Lloyd's oversees and supports Underwriting Performance across the Lloyd's market. This would suit an operational, data improvement and/or process change focused individual to take a pro-active and solutions driven approach to evaluating and improving the processes and tools that allow Lloyd's to deliver the highest level of market wide portfolio performance. You will use your initiative to lead projects, evaluate and improve measurable KPI's and evolve processes to mitigate operational risk and ensure effective controls.

Qualifications

With an insurance operational background, the key skills you need include:

• An ability to build relationships and work at team and operational levels to drive and deliver significant change
• Ability to be creative, able to deal with complex problems and develop innovative solutions
• Advanced analytical capability, ability to manipulate data
• Clear articulate communicator – exhibiting diplomacy and sound judgement
• A proven ability to influence and able to find compromise when required
• Ability to challenge/communicate at a senior level
• Advanced organisational skills, attention to detail and the ability to work under pressure
• Confidence and experience of making informed decisions
• High level of IT literacy including Microsoft Office (Outlook, Word, PowerPoint & Excel)
• Evidence of operating in a complex environment and regulated market environment with multiple stakeholders
• Ability to be self-motivated, resourceful and highly proactive
• Ability to establish priorities with clear responsibilities
• Proven planning skills combined with an ability to balance the interests of multiple stakeholders
• Ability to challenge the status quo and manage constructive conflict
• Ability to be politically astute and show good judgement

Diversity, inclusion and work environment

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. Our website has more information about diversity and inclusion.

Flexible work and benefits

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

About Lloyd’s

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Should you require any additional support with your application, or any adjustments, please note that clicking on an external link is not required to register your application for the vacancy.