Senior Trust Officer

Bank of America; Norwich; On-site; GBP 50,000 - 80,000; Full time

Job summary

Join a leading financial institution as you manage fiduciary and investment accounts tailored for wealthy clients. This role will involve overseeing complex accounts, engaging with clients, and ensuring compliance with legal requirements, all while driving business development and client satisfaction. The successful candidate will possess strong trust administration expertise and a proactive approach to client management.

Qualifications

• Minimum 5 years of trust administration and estate planning experience.
• Fiduciary certification is preferred but not required.
• Proactive problem-solving and strong communication skills.

Responsibilities

• Manage fiduciary and investment accounts for high-net-worth clients.
• Ensure compliance with regulatory requirements.
• Develop new business opportunities and maintain client relationships.

Skills

Business Development

Client Management

Risk Management

Wealth Planning

Attention to Detail

Critical Thinking

Education

Bachelor’s Degree OR equivalent business experience

High School Diploma / GED / Secondary School

Job description

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Description

:
This job is responsible for managing a book of fiduciary and investment management accounts for high-net-worth clients and beneficiaries involving multi-generational families. Key responsibilities include overseeing the administration and business development of complex investment management and trust accounts and working with team members to assure trust product awareness and education of clients, associates, and Centers of Influence. Job expectations include working with teams to drive business development and retention, assistingclients with wealth planning needs, and managing risk.

Responsibilities:

Provides fiduciary administration support including the review of trust instruments, participating in matters where the trustee is exercising discretion, managing risk, and conducting periodic trust reviews

Supports investment management accounts including the coordination of opening and closing accounts, money movement, and account maintenance

Engages with clients and prospects to build and transfer wealth tailored to their unique goals, while delivering a high-quality experience

Ensures compliance with regulatory and legal requirements related to client accounts and portfolios

Identifies and develops new business opportunities by pursuing new or expanded relationships with existing clients and prospects

Skills:

Business Development

Client Management

Customer and Client Focus

Risk Management

Wealth Planning

Client Experience Branding

Client Solutions Advisory

Decision Making

Presentation Skills

Process Management

Attention to Detail

Critical Thinking

Financial Analysis

Planning

Prospecting

Required Qualifications:

Technical expertise in the areas of trust administration, fiduciary law, and estate and wealth transfer planning

Initiative/proactive approach to problem solving

Creative though prudent approach to providing solutions within Bank’s risk/reward profile

Ability / drive to “ask for the order” to close sales

Good people/partner communication skills / team player

Knowledge of policies, procedures, regulatory requirements

High level of savvy and sophistication re: high net worth clients’ concerns / issues

Ability to communicate and connect with high-net-worth clients

Bachelor’s Degree OR equivalent business experience, preferably a minimum of 5 years of trust administration and estate planning experience

Desired Qualifications:

10-15 years of trust administration and estate planning experience

Fiduciary professional with CTFA, CFP, AEP, JD, or CPA (or 6 months away from obtaining certification), preferred

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40