Senior Travel Consultant

Queen of Clubs Lifestyle Luxury Services; Greater London; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

MacBook provided

iPhone provided

Office in London Holborn

Job summary

Queen of Clubs is seeking a Senior Luxury Experience Designer for our London office in Holborn. You will manage luxury travel requests from A to Z, design tailor-made itineraries, and liaise with luxury suppliers to deliver exceptional experiences.

The role requires fluency in English, a passion for luxury travel, and a London-based, in-office presence. We offer a competitive starting salary and performance-based incentives in a fast-paced, award-winning environment.

Qualifications

• Fluent in English.
• Deep passion for luxury travel, lifestyle, and service.
• Based in London – in-office position only.
• Experienced in travel or hospitality industry (luxury concierge, hotels, wedding or events) preferred.

Responsibilities

• Manage luxury travel requests from A to Z and report to Team Leader.
• Handle full itineraries, ground operations, hotels, villas, logistics, and exclusive experiences.
• Communicate daily with luxury suppliers, travel agencies, and experienced advisors
• Design tailor-made itineraries and proposals for elite clientele
• Maintain close contact with suppliers and clients to ensure total satisfaction
• Use BeConcierge CRM to create and track bookings
• Apply strategic sales techniques to close deals and exceed goals
• Lead and supervise assistant bookers when seniority allows
• Gather and report client feedback to continually elevate service

Job description

Title: Senior Luxury Experience Designer

Compensation: Starting from GBP 34,000 to 38,000

We are Queen of Clubs

Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe's most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments.

We are looking for an Senior Luxury Experience Designer to join our fast-paced, international, and stylish London office in Holborn

YOU WILL

• Manage and coordinate LuxuryTravel Requests from A to Z, reporting to the Team Leader
• Handle full itineraries, ground operations, hotels, villas, logistics, and exclusive experiences
• Communicate daily with luxury suppliers, travel agencies, and international experienced advisors
• Design tailor-made itineraries and proposals for elite clientele
• Maintain close contact with suppliers and clients to ensure total satisfaction
• Use BeConcierge CRM to create and track bookings
• Apply strategic sales techniques to close deals and exceed goals
• Collaborate with your team to resolve any client concerns swiftly and gracefully
• Gather and report client feedback to constantly elevate service
• With the right seniority, lead and supervise assistant bookers

YOU ARE

• Fluent in English (Other languages are a plus)
• Deeply passionate about Luxury travel, lifestyle, and service
• Based in London – this is an in-office position only
• Skilled at working under pressure with flawless attention to detail
• Comfortable with quick math, pricing, and costing
• Experienced in the travel or hospitality industry, ideally from:
• Concierge companies / Luxury hotels
• Wedding or event planning
• Family offices or luxury sales roles
• Positive, proactive, and client-focused
• Motivated, stylish, and ready to grow in a fast-moving environment

WE OFFER

• A starting salary of £34,000 to 38,00 gross/year, plus great performance-based incentives
• MacBook and iPhone provided
• A key position within a leading international B2B travel brand
• A dynamic, multicultural team of travel experts
• An inspiring work environment in the heart of London
• Constant learning, innovation, and the chance to shape unforgettable experiences
• Real opportunities for growth and leadership

YOU LIVE

Already in London or the surroundings. Please do not apply if this isn't the case.