Senior Transition and Transformation Lead

DXC Technology; United Kingdom; On-site; GBP 110,000 - 140,000; Full time

Job summary

DXC Technology is seeking a Senior Transition + Transformation Lead to drive a high-profile, large-scale transformation programme for UK policing. You will own the end-to-end lifecycle, build a Transition Programme Office, and shape a new BPO operating model across HR, Payroll, Recruitment and rostering.

You will collaborate with senior client leadership and Oracle implementation partners, balancing technology, process and organizational design to deliver sustainable outcomes.

Qualifications

• Proven track record leading large-scale enterprise transition and transformation programmes.
• Experience delivering Oracle or ERP-enabled transformation.
• Experience of complex HR, workforce and/or shared services transformation.
• Demonstrable success within multi-supplier transition environments.
• Strong understanding of outsourcing and BPO delivery models.
• Experience working with senior client and programme stakeholders.
• Ability to combine technology, business process and operational transformation within complex programmes.
• Strong programme governance, risk management and stakeholder management capabilities.

Responsibilities

• Own the full lifecycle of a complex transformation programme, from mobilisation to steady-state service delivery.
• Establish and lead a Transition Programme Office (TPO) and integrated governance framework.
• Ensure successful transition into a BPO operating model, including service acceptance and stabilisation.
• Lead design and implementation of a new business services operating model across HR, Payroll, Recruitment and rostering.
• Coordinate with multi-partner delivery ecosystem to deliver end-to-end solutions and manage dependencies.
• Provide executive-level reporting, challenge and decision support to the Programme Director.

Skills

Leadership

Governance

Stakeholder management

Transition management

Delivery leadership

Tools

Oracle ERP

Job description

Job Description:

DXC Technology helps global companies run their mission-critical systems and operations while modernising IT, optimising data architectures and delivering secure, scalable technology solutions.

We work with organisations across the private and public sectors to solve complex challenges, transform the way they operate and make technology work better for their people and customers.

At DXC, you'll have the opportunity to work on large-scale, meaningful transformation programmes, collaborating with experienced teams, clients and technology partners to deliver change that makes a real difference.

We are seeking an experienced Senior Transition + Transformation Lead to play a pivotal role in a high-profile, large-scale transformation programme within UK policing.

The role will be at the forefront of delivering a new enterprise operating model integrating HR, Finance and Commercial services, underpinned by:

• A future-state Business Process Outsourcing (BPO) service model
• Oracle Fusion enterprise solutions
• Best-of-breed SaaS products across Payroll, Recruitment and Workforce Management/Rostering

This is a mission-critical programme combining technology deployment with significant business process transformation and will play a key role in delivering strategic change across the organisation.

What You'll Be Doing

Lead End-to-End Transition & Transformation

Own the full lifecycle of a complex transformation programme, from mobilisation through to steady-state service delivery

Establish and lead a Transition Programme Office (TPO) and integrated governance framework

Ensure successful transition into a BPO operating model, including service acceptance, stabilisation and early-life support

Bring structure, pace and clear accountability across the programme lifecycle

Shape the Target Operating Model

Lead the design and implementation of a new business services operating model

Align technology, processes and organisational design across HR, Payroll, Recruitment, workforce planning and rostering

Drive process standardisation, automation and efficiency at scale

Ensure the future operating model delivers sustainable business and service outcomes

Work at the Heart of a Complex Delivery Ecosystem

Orchestrate a multi-partner delivery model incorporating: Hire-to-retire BPO partners Oracle implementation partners SaaS vendors Business transformation specialists

Ensure seamless integration across delivery partners to achieve a cohesive end-to-end solution

Manage complex dependencies across technology, business process and operational delivery

Partner with Senior Client Leadership

Act as a trusted advisor to senior client stakeholders, including an experienced Programme Director

Contribute to solution design decisions, operating model strategy, and commercial and delivery trade-offs

Provide clear, evidence-based insight and constructive challenge

Build credibility and confidence across a complex stakeholder environment

Drive Commercial & Service Outcomes

Hold accountability for programme delivery performance, financial outcomes and cost control

Support the long-term viability of the service

Enable the transition to a scalable and efficient BPO service model

Balance transformation objectives with commercial and operational priorities

Ensure Delivery Confidence

Proactively manage delivery risk across technology implementation, business change and adoption, and multi-supplier dependencies

Provide clear executive-level reporting and assurance throughout the programme lifecycle

Maintain visibility of critical risks, dependencies and delivery priorities

Ensure stakeholders have confidence in programme progress and outcomes

What We’re Looking For

Essential Experience

• Proven track record leading large-scale enterprise transition and transformation programmes
• Strong experience delivering Oracle or ERP-enabled transformation
• Experience of complex HR, workforce and/or shared services transformation
• Demonstrable success within multi-supplier transition environments
• Strong understanding of outsourcing and BPO delivery models
• Experience working with senior client and programme stakeholders
• Ability to bring together technology, business process and operational transformation within complex programmes
• Strong programme governance, risk management and stakeholder management capabilities

Highly Desirable

• Experience within UK Public Sector, Policing or Justice environments
• Experience working within secure UK Government environments
• Understanding of UK Government security and vetting requirements
• Strong understanding of service cost structures and commercial drivers
• Experience integrating enterprise platforms with SaaS ecosystems
• Experience working across complex client, supplier and technology partner environments

DXC's internal recruiter guidance states that BPSS is the minimum requirement referenced in most Government contracts supporting UK Secure Accounts, while higher clearance levels may be required by individual client contract