Senior Transformation Manager

DrDoctor; United Kingdom; Hybrid; GBP 58,000 - 68,000; Full time

Job summary

DrDoctor is seeking a Senior Manager to lead transformation initiatives across NHS and public-sector clients. You will own end-to-end programmes, navigate multi-stakeholder governance, and drive measurable benefits.

The role involves significant on-site client work and travel with a hybrid working pattern. Ideal candidates will have consultancy or programme-management experience in healthcare, with a proven ability to grow accounts and deliver value through data-driven insights.

Qualifications

• Experience working in a client or project environment in consulting, programme management or technology
• Significant experience delivering large scale technology or operational transformation programmes within NHS or wider public sector settings
• Demonstrable track record of managing senior NHS stakeholder relationships, including at Director level or above
• Experience of account growth or commercial development and able to articulate value delivered in quantifiable terms.
• Interrogate and manipulate operational datasets to identify patterns, quantify impact, and build evidence-based cases and present findings clearly to non-technical audiences including clinical and executive stakeholders.
• Strong written and verbal communication skills with the ability to structure complex information for different audiences, from operational teams to C-suite, and produce high-quality deliverables under time pressure.

Responsibilities

• Own the full delivery lifecycle for a portfolio of clients, from kick-off through to benefits realisation
• Lead complex, multi-stakeholder programmes across clinical, operational, and administrative teams
• Build and maintain strong relationships with senior stakeholders, including at Director and C-suite level
• Analyse and present programme outcomes and benefits data to non-technical audiences
• Apply change management and consulting skills flexibly to solve operational and technical problems
• Contribute to account growth by identifying opportunities to expand the value DrDoctor delivers
• Contribute to team capability by sharing knowledge and supporting the development of more junior colleagues

Job description

Who are you?

We are on the lookout for a Senior Manager to join our Transformation team. You’ll be helping Community, Acute Trusts and other healthcare providers adopt new technologies to improve patient experience and the way they operate.

The Transformation team is on hand for every client that uses the DrDoctor Platform to ensure they get the most out of it. At DrDoctor we want every installation of our platform to deliver the best possible results at every hospital, without exception. We help our partner hospitals through every step of the way. Over many years, we have come to be experts in delivering technology and transforming hospital services from the ground up.

You’ll most likely have a background in consulting, change or programme management, with a strong track record of delivering technology or significant operational change in the NHS. At Senior Manager level, you'll be the person our clients rely on to deliver complex, multi-stakeholder programmes end-to-end, navigating trust governance, clinical and operational teams, and everything in between. You'll be comfortable holding yourself to a high standard, analysing the benefits your programmes deliver, and spotting opportunities to increase the value we bring to our clients. You’ll also be comfortable spotting and driving opportunities for growth of that client.

OK, that’s me, but who are DrDoctor?

Take a look at our careers page or our website to find out a bit more about our mission, vision, and impact!

But ultimately, we the NHS and want to help it work better. We radically transform the delivery of health services to make healthcare work for everyone – for patients, doctors, administrative teams and taxpayers.

DrDoctor was built on a simple belief: technology can transform the NHS. Our B Corporation certification holds us accountable not just for what we build, but for how we build it - and the impact that has on people, patients and the health system around us.

What would I be doing day to day?

One of the great things about DrDoctor is that every day is different and there is always an opportunity to get involved in something outside of your ‘BAU’ or your regular teams!

However, the key things you could expect would include:

• Own the full delivery lifecycle for a portfolio of clients, from kick-off through to benefits realisation
• Lead complex, multi-stakeholder programmes across clinical, operational, and administrative teams
• Build and maintain strong relationships with senior stakeholders, including at Director and C-suite level
• Analyse and present programme outcomes and benefits data to non-technical audiences
• Apply change management and consulting skills flexibly to solve operational and technical problems
• Contribute to account growth by identifying opportunities to expand the value DrDoctor delivers
• Contribute to team capability by sharing knowledge and supporting the development of more junior colleagues

This role will involve a lot of time on site with our clients, we estimate up to 60% of your time will be spent working outside of your home (travel is paid for). It's a highly collaborative role and will suit someone who is excited by getting out there and to the heart of things.

OK, I’m interested. What experience do I need to have?

• Experience working in a client or project environment in consulting, programme management or technology
• Significant experience delivering large scale technology or operational transformation programmes within NHS or wider public sector settings
• Demonstrable track record of managing senior NHS stakeholder relationships, including at Director level or above
• Experience of account growth or commercial development and able to articulate value delivered in quantifiable terms.
• Interrogate and manipulate operational datasets to identify patterns, quantify impact, and build evidence-based cases and present findings clearly to non-technical audiences including clinical and executive stakeholders.
• Strong written and verbal communication skills with the ability to structure complex information for different audiences, from operational teams to C-suite, and produce high-quality deliverables under time pressure.

Thinking of applying?

We know from research and experience that candidates may not apply if they don’t think they meet 100% of our requirements. If you don’t tick all the boxes but feel you would be a good fit, we would still love to hear from you. We are committed to creating a diverse and inclusive culture!

We’re happy to make reasonable adjustments at any stage of the hiring process and in the role.

Just to let you know too, we will need you to have the Right To Work in the UK.

I can’t wait to get started, what are the perks?

You can find our Perks and Benefits here! We like to think there's something for everyone! We're a social and pretty casual bunch who love to spend time together, virtually and in person.

We have social budgets and encourage everyone to organise something that they're interested in, from casual nights at the pub to hiring football pitches, going for Iftar dinner or making your own silver rings, we love a bit of variety!

Salary banding for this role is: £58,000 to £68,000

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