Senior Transformation Manager

Pertemps Thames Water; Reading; Hybrid; GBP 67,000 - 85,000; Full time

Benefits offered by this job

Car allowance

Performance-related pay

Pension scheme

Private medical health care

26 days holiday (30 with service)

Job summary

Thames Water in the UK is seeking a Senior Transformation Manager to lead high-priority programmes within our Transformation Plan. You will drive cross-functional delivery, shape scope, and ensure programmes are justified and delivered to a high standard.

This role focuses on the SCADA Mapping programme, embedding major change, managing dependencies and keeping sponsors informed. Hybrid base in Reading/Home with travel to Reading and London offices as required.

Qualifications

• Proven track record delivering complex programmes end-to-end.
• Experience leading matrix and virtual teams, or delivering individually.
• Demonstrable experience driving major transformation and change initiatives.
• Strong senior-level stakeholder management, both internal and external.
• Ability to influence, challenge and engage at pace.

Responsibilities

• Deliver complex programmes end-to-end.
• Lead matrix and virtual teams, or work as an individual contributor.
• Drive major business transformation and change initiatives across the organisation.
• Manage senior stakeholder relationships and expectations.
• Influence decisions and maintain momentum across programmes.

Skills

Programme delivery

Matrix leadership

Change management

Stakeholder management

Influencing

Industry experience

Job description

Thames Water is undergoing one of the most significant business transformations in our history. With change spanning every part of our organisation, the environment is fast-moving, challenging and hugely rewarding. As we develop multi-year plans to improve how we operate, we're looking for talented Senior Transformation Managers to help shape, drive and deliver critical programmes that support our Transformation Plan.

What you'll be doing as a Senior Transformation Manager

As a Senior Transformation Manager, you'll lead the successful delivery of high-priority programmes that enable real, measurable benefits for our customers, colleagues and communities. You'll work across a variety of environments - sometimes leading a matrix team, sometimes supporting one, and sometimes delivering individually - bringing clarity, structure and momentum to complex programmes. You'll collaborate with stakeholders across the business to ensure each programme is well-defined, justified and delivered to a high standard.

This is a fantastic opportunity for someone with drive, pragmatism and a passion for making meaningful change. Experience of operational turnaround or large-scale efficiency programmes is essential, and a background in consulting or the utilities sector is highly desirable.

SCADA Mapping Programme Focus

This specific Senior Transformation Manager role is initially focused on delivery of our SCADA Mapping programme; you'll be responsible for leading and embedding major change across the business, including:

• Managing the successful delivery of the SCADA Mapping programme, driving alignment between SCADA and asset management systems, enabling teams across the business to realise greater value from SCADA data and insights.
• Acting as the single point of contact for programme delivery status.
• Leading and motivating programme teams and stakeholders.
• Keeping programme sponsors engaged and informed.
• Ensuring programme interdependencies are understood, managed and aligned with the wider operational portfolio.
• Role modelling a professional services culture across Thames Water.
• Driving best-in-class methodologies and embedding meaningful, lasting change across the organisation.

Base location: Hybrid - Reading/Home

Working pattern: Full-time

Requirements for the role: Ability to travel across Thames Water's catchment area when required. Typically 2 days/week in Reading Office, and 2 days/month in London Office.

The management skills we're looking for

• A proven track record of delivering complex programmes end-to‑end.
• Experience leading matrix and virtual teams, as well as delivering individually.
• Demonstrable experience driving major business transformation and change initiatives.
• Strong internal and external stakeholder management at a senior level.
• Ability to influence, challenge and engage at pace.
• A background in consulting or utilities (desirable).

The technical skills we're looking for

• Ability to act as the conduit between operational, technical (Operational, digital, data etc.) and business teams (asset management, data insights, etc.), fostering collaboration and driving pragmatic solutions.
• Good digital and data literacy.
• A strong understanding of asset management systems, asset data and asset hierarchies, and their implementation and use within the utilities sector (desirable).
• Understanding of asset management principles and best practice in relation to asset data (desirable).
• Knowledge of SCADA systems and their application within the utilities sector (desirable).
• Ability to manage and support a team of data analysts, underpinned by own practical data analysis experience (desirable).

What's in it for you

• Competitive salary from £66,590 to £85,000 per annum
• Annual Leave - 26 days holiday per year, increasing to 30 with length of service (plus bank holidays)
• Car Allowance
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Private Medical Health Care
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.