Senior Trading Operations Associate - Fanatics Markets

Fanatics Inc

Greater London

Presencial

GBP 50 000 - 70 000

Tempo integral

14 dias+

Uma candidatura completa num minuto

Currículo e carta de apresentação personalizados, prontos a enviar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Flexible working hours

Opportunities for professional growth

Resumo da oferta

A leading sports platform company is seeking a Senior Trading Operations Associate to manage the operational management of its Prediction Markets. This role involves supporting the creation, monitoring, and settlement of prediction markets, ensuring a high standard of customer experience. The ideal candidate should have experience in cryptocurrency or prediction markets and demonstrate strong organizational skills. This hybrid position is based in London or Leeds and requires flexibility to work during busy events and weekends.

Qualificações

Experience with prediction markets preferred.
Genuine interest in the subject area is essential.
Understanding of sports trading operations is a plus.

Responsabilidades

Support the creation and management of prediction markets.
Resolve operational incidents quickly with customer-facing teams.
Monitor market accuracy and customer-facing information.

Conhecimentos

Knowledge of cryptocurrency

Attention to detail

Time management skills

Descrição da oferta de emprego

Senior Trading Operations Associate - Fanatics Markets

London, United Kingdom and 1 more

Job Description

Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow — from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets.

As a Trading Operations Associate, you will be responsible for the day-to-day operational management of the pre-live and live Prediction Markets product. This includes supporting markets from creation through settlement and helping to ensure the product runs smoothly and accurately for customers.

You will work closely with Customer Operations, Product, Content, and other internal teams, dealing with incidents as they arise and contributing to improvements that help deliver a consistently best-in-class customer experience.

The role is ahybrid position, based inLeeds or London. The role involves flexible working hours, including evenings, weekends, and public holidays, to support a busy sporting and events calendar.

Key Responsibilities

Support the creation, monitoring, and settlement of prediction markets
Manage internal and third-party operational incidents, working with customer-facing teams to resolve issues quickly and minimise customer impact
Monitor customer-facing markets, ensuring information, outcomes, and settlement are accurate and clearly presented
Support Customer Operations with market-related queries and issue resolution
Work with internal teams and third parties to improve processes, tools, and operational workflows
Support daily market setup and live readiness, working with Trading and Product teams to ensure markets are available and operating as expected
Support operational performance reporting and analysis linked to customer experience
Identify issues and opportunities for improvement, taking ownership of practical solutions
Take on additional operational tasks as required as the product and team evolve

Candidate Profile & Requirements

Knowledge of or experience with cryptocurrency, blockchain or prediction markets is preferred.
A genuine interest in prediction markets is essential, whether through direct experience or a strong desire to build expertise in this space.
Understanding of sports trading operations or prior trading experience is preferred.
Exceptional attention to detail, with the ability to maintain accuracy and sound judgment in a fast-paced, high-pressure environment.
Proactive self-starter who communicates clearly, raises issues early, asks thoughtful questions, and drives solutions independently.
Collaborative team player who partners effectively across Customer Operations, Product, and Trading teams.
Highly organized and reliable, with strong time management skills and a customer-first mindset, understanding how operational accuracy directly impacts the end-user experience.

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Job Info