Senior TPRM Analyst | Risk & Governance Lead

EXL; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Generous bonus

Private healthcare

Critical illness cover 4x salary

Pension

Cycle Scheme

Stock purchase plan

Job summary

EXL, a global data and AI company, is seeking a Senior TPRM Analyst in London (Hybrid). You will supervise junior analysts, conduct QA, and lead due diligence and risk monitoring of third-party suppliers.

Collaboration with procurement, IT, and Legal is essential to mitigate risks and maintain audit-ready records. The role emphasizes governance, incident response, and strategic reporting while ensuring regulatory compliance and strong stakeholder engagement.

Qualifications

• Significant experience in Third-Party Risk Management, Outsourcing Operations, or Compliance, with supervisory or team lead experience.
• Strong supplier management experience, especially in IT and BPO environments.
• Deep understanding of outsourcing oversight, governance frameworks, and supplier contract management.
• Disciplined with an analytical mindset and ability to manage service delivery while staying energetic.
• Excellent written and verbal communication, able to convey complex issues to senior management.
• Proactive, solution-oriented attitude with the ability to unblock issues quickly in a fast-paced environment.
• Advanced Excel skills and hands-on experience with industry-standard GRC tools.

Responsibilities

• Direct the daily priorities of junior analysts and provide technical coaching on risk concepts and regulatory requirements.
• Perform final QA checks on high-risk deliverables to ensure accuracy before executive review.
• Lead development, maintenance, and training of SOPs and ensure upskilling when processes or regulations change.
• Oversee due diligence and ongoing monitoring for critical third-party suppliers and outsourced processes.
• Collaborate with Procurement, Risk, IT, Information Security, Legal, and Compliance to identify and mitigate risks.
• Ensure regulatory and audit readiness and maintain complete audit trails.
• Act as liaison between TPRM team, internal service owners, and external providers.
• Coordinate incident response for third-party incidents and ensure timely executive communication.
• Monitor SLAs and KPIs, drive improvements in oversight and control processes.
• Produce and present operational reports to senior management.

Skills

Team leadership

Mentorship

Communication

Analytical thinking

Risk governance

Problem solving

Excel proficiency

GRC platforms

Tools

GRC platforms

Job description

EXL, a global data and AI company, is seeking a Senior TPRM Analyst in London (Hybrid). You will supervise junior analysts, conduct QA, and lead due diligence and risk monitoring of third-party suppliers.

Collaboration with procurement, IT, and Legal is essential to mitigate risks and maintain audit-ready records. The role emphasizes governance, incident response, and strategic reporting while ensuring regulatory compliance and strong stakeholder engagement.