Senior Therapy Support Worker

East and North Hertfordshire Teaching NHS Trust; Stevenage; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare provider in Stevenage is seeking a Senior Therapy Support Worker. The role involves supporting the Orthopaedic team, managing a caseload, and communicating treatment progress. Ideal candidates will have NVQ Level III or equivalent and experience in therapy settings. The position offers a salary range of £27,485 to £30,162 per annum, pro rata, with opportunities for flexible working.

Qualifications

• Experience of working with patients who have suffered fractures or undergone orthopaedic surgery.
• Knowledge of Occupational therapy and Physiotherapy is advantageous.
• Ability to travel easily between Trust sites.

Responsibilities

• Undertake assessments and interventions with individual patients.
• Act as first contact in agreed situations, following training.
• Prioritise and manage own caseload of routine patients.
• Contribute to discharge planning processes.
• Communicate treatment progress with patients and multidisciplinary teams.

Skills

Sound communication

Organisational skills

Ability to work in a team

Ability to use initiative

Ability to work under pressure

Flexible approach to work

Education

NVQ Level III or equivalent

Job description

Go back East and North Hertfordshire Teaching NHS Trust

Senior Therapy Support Worker

The closing date is 24 October 2025

We are recruiting for a Senior Therapy Support Worker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will be joining an established therapy team with excellent peer support. We are looking for sound communication and organisational skills, an ability to work within a team and to use your initiative.

Experience of working with patients who have suffered fractures and/or undergone orthopaedic surgery, and knowledge of Occupational therapy and Physiotherapy would be an advantage.

On taking up the post, you would be guided through core and specific competencies appropriate to the role.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The successful candidate will work with the Orthopaedic team within the acute setting at Lister Hospital.

To undertake assessments and interventions with individual patients within remit of defined caseload.

To act as first contact in certain situations, as agreed, following competency training and agreement with qualified therapist.

To carry own caseload of routine patients and prioritise this caseload and organise the day accordingly.

To contribute to the on-going discharge planning process for patients within caseload in conjunction with other members of the multidisciplinary team, to adjust as necessary in line with service needs.

To communicate progress/outcome of treatment with the patient, clinical supervisor, relatives, carers, and the multidisciplinary team.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications/Training

• NVQ Level III, or equivalent knowledge and experience
• Basic mathematical skills

Previous Experience

• Awareness of needs of older people/ people with acute illness
• Awareness of function/cognitive/risk and mobility components of Occupational Therapy and Physiotherapy
• Knowledge of basic assessment components needed for therapy assessment
• Knowledge of basic treatment planning and progression
• Previous clinical and therapy experience of working with in patients/ward
• Previous experience or knowledge of health/social care work

Skills

• Excellent written and verbal skills
• Ability to communicate when barriers to understanding exist
• Ability to communicate within a multi-disciplinary team
• Ability to work under pressure and meet tight dead-lines
• Ability to work independently and own limitations
• Ability to work within a team, delegate and request assistance when needed
• Flexible with approach to work

Other requirements

• Knowledge of confidentiality and mental capacity and able to apply in practice
• Willingness to uphold the Trust's values
• Ability to travel easily between Trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East and North Hertfordshire Teaching NHS Trust

Salary: £27,485 to £30,162 per annum, pro rata