Senior Therapist

Allscreens Nationwide Ltd

Tring

On-site

GBP 32,000 - 42,000

Full time

11 days ago

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Benefits offered by this job

Health incentives

Staff training and development

Employee discounts on Champneys

Complimentary spa day

Job summary

Champneys is seeking a Senior Spa Therapist to deliver high‑quality therapeutic, holistic and wellbeing treatments. You’ll perform facials, massages and nail treatments and ensure every guest experience is exceptional.

We offer in‑house training journeys, shift patterns (1000–1900, 1100–2000) and opportunities to progress within a luxury spa brand. Salary is complemented by commission and incentives.

Qualifications

L3 qualified in Beauty Therapy.
Preferably Clarins or Elemis trained.
2+ years experience with luxury brands.
Friendly, approachable and professional.

Responsibilities

Carry out all spa treatments to required standards and adhere to treatment time.
Follow Champneys protocols and training programmes.
Liaise with manager/receptionists on scheduled treatments and shifts.
Provide premier guests with skin consultations and home care prescriptions.
Maximise revenue opportunities and recommend homecare products.

Skills

Customer service

Attention to detail

Friendly demeanour

Luxury brand experience

Education

L3 Beauty Therapy

Job description

Contracts availble:

32 hours per week
24 hours per week
16 hours per week

1 x 32 hours 2 x 24 hours 2x 16 hours

Our passion is health and wellbeing and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your full potential and progress with us.

As a Senior Spa Therapist, naturally you will be passionate and friendly, whilst providing first class service delivering the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments.

Like us, you will have a passion for wellbeing, and everything you do will be driven by a desire to exceed your guests’ expectations.

We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spa’s.

Some duties and responsibilities include:

To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
To follow Champneys protocols and training programmes ensuring you are offering the best service to our guests.
To have a thorough knowledge of the Club & Spa and Hotel and its facilities and rules, advising customers accordingly.
To be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day.
To adhere to Health and Safety regulations by using safe work practices.
To attend any appropriate training courses required for your therapist grade to be able to offer all treatment a senior therapist should be offering.
To liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments, any changes, additions etc in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required. This may also include shift changes.
To keep up to date with developments relating to the product ranges and any new treatments.
To give professional advice to guests via talks and demonstrations, spa tours and promotional events in order to promote available treatments.
To provide ultimate client care to all of our guests, give them an unforgettable and lasting treatment experience.
To maximise revenue opportunities in accordance to your targets and seek assistance if you need additional support or training.
Recommend suitable homecare for our guests to be able to continue their results at home.
Provide mentorship to more junior therapists, sharing knowledge and experience.
To provide premier guests with skin consultation appointments along with a full home care prescription.

Shift times are:

Monday to Sunday, and patterns include shifts of:

1000 – 1900
1100 – 2000

Weekends are worked alternatively.

We fully recognise the work that our therapists do that’s why we offer:

Fantastic development plan for therapists wanting to progress to the next level of their career.
Product incentives.
Bonuses for reaching sales targets.
Ongoing training and skills development from in house trainer program.
Specialist brand training to include Elemis and Clarins.

Along with a competitive basic salary, the many commission and incentive schemes in place, also give you a fantastic potential to further increase your income.

The successful candidate will have the following experience and skills:

L3 qualified in Beauty Therapy
Preferably either Clarins or Elemis Trained
Attention to detail and a passion to offer an unforgettable service to our guests
Previous experience working for a luxury brand for 2+ Years
Be friendly, approachable and professional
The best in the business
To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
To follow Champneys protocols and training programmes ensuring you are offering the best service to our guests.
To have a thorough knowledge of the Club & Spa and Hotel and its facilities and rules, advising customers accordingly.
To be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day.
To adhere to Health and Safety regulations by using safe work practices.
To attend any appropriate training courses required for your therapist grade to be able to offer all treatment a senior therapist should be offering.
To liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments, any changes, additions etc in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required. This may also include shift changes.
To keep up to date with developments relating to the product ranges and any new treatments.
To give professional advice to guests via talks and demonstrations, spa tours and promotional events in order to promote available treatments.
To provide ultimate client care to all of our guests, give them an unforgettable and lasting treatment experience.
To maximise revenue opportunities in accordance to your targets and seek assistance if you need additional support or training.
Recommend suitable homecare for our guests to be able to continue their results at home.
Provide mentorship to more junior therapists, sharing knowledge and experience.
To provide premier guests with skin consultation appointments along with a full home care prescription.