Senior Test Centre Associate - Corby

80 Reed in Partnership Ltd; Corby; On-site; GBP 30,000 - 35,000; Part time

Job summary

Reed in Partnership is seeking a Senior Test Centre Associate to manage invigilation and the efficient delivery of tests at Corby. You will ensure procedures are followed, supervise the Test Centre, and support the Test Centre Manager while coordinating with DVSA guidelines.

The role offers flexible shifts, including evenings and Saturdays, with opportunities to develop leadership within the DVSA assessment programme across multiple centres.

Qualifications

• Experience leading or supervising a team.
• Must hold a full UK driving licence.
• Significant demonstrable experience in providing high‑quality customer service.
• Excellent attention to detail and accuracy.
• Flexible in working hours and days, including evenings and Saturday.

Responsibilities

• Check candidates' ID documents and book them in on the system.
• Supervision and invigilation of tests.
• Delivery of site opening and/or closing procedures.
• Coaching and supporting Test Centre Associates.
• Review of test centre schedule to identify bookings and arrange non‑standard accommodations.
• Notifying the DVSA HR team of employee absences to arrange cover.
• Providing management support to the Test Centre Manager as required.
• Handling and reporting incidents that could impact candidate testing.

Skills

Team leadership

Full UK driving licence

Customer service

Attention to detail

Flexible hours

Job description

Pay Range

£14.80 per hour

About the Employer

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Position

Senior Test Centre Associate - Corby at Reed in Partnership

DVSA Programme

Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK. Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.

What is the role about?

You will be responsible for the invigilation of exams and the efficient delivery of tests to participants, ensuring that relevant procedures and guidelines are adhered to at all times. These responsibilities will be delivered both directly through your invigilation duties and via your management, during your shift, of the Test Centre. The Senior Test Centre Associate (STCA) will strictly adhere to the guidelines in accordance with the programme’s requirements and Reed in Partnership’s policies and procedures.

Your day-to-day responsibilities will include:

• Checking candidates ID documents and booking them in on the system
• Supervision and invigilation of tests
• Delivery of site opening and/or closing procedures
• Coaching and supporting Test Centre Associates
• Review of test centre schedule to identify the number of candidates booked in and organising how any non-standard accommodations will be delivered.
• Notifying the DVSA HR team of employee absences to allow alternative cover to be arranged
• Providing management support to the Test Centre Manager as required
• Handling and reporting incidents that could impact candidate testing in line with our incident management procedures.

What’s in it for you?

The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives.

Key qualifications and requirements

• Experience of leading or supervising a team
• Applicants must hold a full UK driving licence due to the nature of the role (although driving will not be required for all locations)
• Significant demonstrable experience in providing high-quality customer service.
• Excellent attention to detail and accuracy.
• Flexible in working hours and days, including evenings and Saturday.

Desirable skills

• Able to remain calm and deal with confrontational candidates in a professional manner.
• Excellent judgment and decision-making skills.
• Experience in working with diverse customer groups.
• Ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities.

Work schedule

Our Senior Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. Shifts could range from:

• Mornings - 8.00am to 1pm/2pm
• Afternoons - 12.30pm/1pm to 5.30pm/6.30pm
• Full day - 8.00am to 5.30pm/6.30pm
• Evenings - 4.30pm/5pm to 8.30pm/9.30pm
• Afternoon & Evenings - 12pm/1pm to 8.30pm/9.30pm

The Corby Theory Test Centre usually opens three to four days per week subject to demand. Main operating days are usually Tuesday, Wednesday, Thursday and occasional Saturdays. The ideal candidate will be fully flexible to pick up shifts across all operating days, specifically evenings and occasional Saturdays.

Closing date for internal applications

9th September 2026

Diversity and inclusion

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. Whilst some roles are advertised as Full‑Time, we may be able to consider applicants who are looking to work on a Part‑Time basis.

We have an on-going strategic priority to make this a great place to work. We are a family‑owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self‑disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Contact

Phone: [phone] Email: [e-mail]