Senior Technology Delivery Manager (PPPT)

www.findapprenticeship.service.gov.uk - Jobboard; Croydon; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A government department is seeking a Senior Technology Delivery Manager to oversee the delivery of complex technology products and services. This role involves managing teams, engaging stakeholders, and removing blockers to ensure project success. The ideal candidate will possess strong skills in team management and stakeholder engagement, with a focus on delivering high-quality outcomes. The position is full-time with flexible working options.

Qualifications

• Significant experience in technology product delivery and team management.
• Ability to remove blockers and improve processes.
• Experience engaging with diverse stakeholders.

Responsibilities

• Oversee the delivery of technology products and services.
• Facilitate problem-solving and improve team performance.
• Manage risks and supplier engagement effectively.

Skills

Team management

Stakeholder engagement

Problem-solving

Project delivery

Communication skills

Job description

As a Senior Technology Delivery Manager, you will be accountable for team performance and the delivery of complex technology products and services over one or more teams. You will set up your teams for success and represent them to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will find and remove blockers and inefficiencies, using data to continually push for better ways of working, leading to better outcomes.

As a senior member of the Home Office Technology Delivery community, you’ll share knowledge and experience with colleagues across the department and wider Government, building skills and applying good practice and standards.

You will support the UK’s security and prosperity through the products and services that you help to deliver.

Due to business requirements, this post is available on a full-time/flexible working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.

We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We encourage applications from women, people with disabilities, and LGBT+ individuals, as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.

We are seeking to fill key roles in a number of programmes and projects. The roles include managing team(s) working with a variety of internal and external suppliers, teams, and functions. The roles will manage risk and complex dependencies and will require excellent skills in collaboration, roadmap and plan alignment, and communication with a wide range of technical and non-technical stakeholders.

One role will focus on the delivery of time-critical decommissioning activities with many complex dependencies in a highly constrained resource environment.

Three roles will work alongside other Senior Technical Delivery Managers within the Biometric multiple solution environments, situated both within AWS Cloud and Matcher Platform infrastructures. These roles will be responsible for end-to-end technical delivery, working within the governance structure in place. Candidates will be required, at times, to think ‘outside the box’.

Your main day-to-day responsibilities will be:

1. Take responsibility for delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations. Facilitate structured approaches to problem-solving and competing user needs, continuously improving processes and performance.
2. Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
3. Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
4. Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
5. Manage engagement with technical and non-technical stakeholders. Collect and use feedback to measure, develop, and enhance stakeholder relationships and resolve issues.
6. Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help resolve problems with suppliers.