Senior Technology Delivery Lead

Bupa; Staines-upon-Thames; Hybrid; GBP 63,000 - 75,000; Full time

Job summary

A leading health insurer is seeking a Senior Technology Delivery Lead to oversee the delivery of technology projects within the company. The role involves managing IT project deliveries, building relationships with teams, and ensuring adherence to IT governance frameworks. Candidates should have strong knowledge of Agile methodologies and be experienced in commercial management. This position offers flexibility with hybrid work options and benefits including health insurance and a performance-related bonus.

Benefits

25 days holiday

Bupa health insurance

Enhanced pension plan

Onsite gyms or discounts

Target bonus of 10%

Qualifications

• Proven experience in commercial and vendor management.
• Excellent relationship-building skills across varied audiences.
• Skilled in preparing and delivering presentations and decision papers.

Responsibilities

• Lead and deliver IT projects in line with plans and budgets.
• Coordinate project activities and critical paths.
• Develop detailed project plans and key milestones.

Skills

Strong knowledge of AgilePM

SAFe methodology

PRINCE2 methodologies

Programme and Project Management certification

Stakeholder engagement

Strong communication skills

Experience with geographically distributed teams

Job description

Job Description:

Senior Technology Delivery Lead

Manchester (M50 3SP) or Staines (TW18 3DZ) – hybrid working

Permanent

Full time, 37.5 hours per week

£63,300 - £75,000 (depending on experience & location)

10% Management Bonus Scheme

We try to consider all types of flexibility, including locations, hours and working patterns.

We make health happen

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

The Senior Technology Delivery Lead will oversee the delivery of Bupa Clinics and Health Services technology projects within the Technology Delivery & Change Team. Working closely with Agile Scrum teams, they will manage technology releases and implementations. Experience with healthcare technologies is highly desirable.

How you’ll help us make health happen

• Lead and deliver IT projects in line with agreed plans, budgets, quality standards, and timelines, proactively managing risks and resolving issues.
• Coordinate project activities, dependencies, and critical paths to ensure alignment with overall objectives.
• Develop and maintain detailed project plans, resource allocations, budgets, key milestones, and success criteria.
• Define and communicate clear roles and responsibilities across project teams.
• Build strong relationships with IT functions to optimise resource utilisation within scope and budget.
• Prepare business cases and ensure adherence to governance and approval processes.
• Provide accurate financial forecasting and reporting to stakeholders and finance teams.
• Lead and motivate cross-functional teams through direct and matrix management.
• Ensure alignment with Bupa’s IT governance and delivery frameworks.
• Identify opportunities to enhance service delivery and reduce costs throughout the project lifecycle.
• Effectively manage internal teams, external partners, and third-party vendors.

Key Skills / Qualifications

• Strong knowledge of AgilePM, SAFe, and PRINCE2 methodologies.
• Programme and Project Management certification is desirable.
• Proven experience in commercial and vendor management.
• Excellent stakeholder engagement and relationship-building skills across varied audiences.
• Strong written and verbal communication skills.
• Skilled in preparing and delivering presentations and decision papers.
• Experience working with geographically distributed teams.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell.
• Bupa health insurance as a benefit in kind.
• An enhanced pension plan and life insurance.
• Target bonus of 10% based on individual and company performance.
• Onsite gyms or local discounts where no onsite gym available.
• Various other benefits and online discounts.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa is an equal opportunities employer and welcomes applications from all sections of the community.