Senior Technician, Digital Services Operations Lead

EFDNI; Belfast City District; Hybrid; GBP 38,000 - 40,000; Full time

Job summary

Belfast City Council is hiring for a permanent, full-time role in Digital Delivery within the Corporate Services Department. The post offers a salary of £37,563 - £40,444 per annum and a structured, equality-focused recruitment process.

You will report to the Digital Delivery Manager and be responsible for delivering operations in line with agreed quality, performance and safety standards, supervising staff and ensuring excellent service delivery to customers.

Responsibilities

• You will be responsible to the Digital Delivery Manager for delivering operations to agreed quality, performance and safety standards.
• You will supervise and monitor the performance of assigned staff to ensure the delivery of a high quality service.
• You will ensure effective liaison with all customers for the provision of quality service delivery.

Job description

Belfast City Council is hiring for a permanent, full-time role in Digital Delivery within the Corporate Services Department. The post offers a salary of £37,563 - £40,444 per annum and a structured, equality-focused recruitment process.

You will report to the Digital Delivery Manager and be responsible for delivering operations in line with agreed quality, performance and safety standards, supervising staff and ensuring excellent service delivery to customers.