Senior Technician

SevernTrentLife; West Midlands Combined Authority; On-site; GBP 42,000; Full time

Job summary

A leading utility company in England seeks a motivated Senior Technician to join the Bioresources Operational Team. You will lead operations focused on sludge treatment and renewable energy generation. The ideal candidate will have strong leadership capabilities, knowledge of regulatory compliance, and a passion for safety. Competitive salary of £41,168.45 plus benefits, including holiday and a pension scheme.

Benefits

Salary of £41,168.45 + Car Allowance

28 days holiday + bank holidays

Annual bonus scheme

Family-friendly policies

Leading pension scheme

Sharesave opportunity

Dedicated training and development

Electric vehicle scheme

Two paid volunteering days

Qualifications

• Experience in leading operational activities within a team.
• Knowledge of safety regulations and compliance requirements.
• Ability to mentor and develop team members.

Responsibilities

• Lead day-to-day operations and support Team Manager.
• Promote a strong health, safety, and wellbeing culture.
• Mentor and coach team members to enhance performance.
• Manage asset health plans and optimize resources.
• Engage with customers and resolve complaints effectively.

Skills

Operational Excellence

Safety and Compliance

Team Leadership

Asset Management

Customer Engagement

Job description

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

We’re looking for a motivated and driven Senior Technician to join our Bioresources Operational Team in Area 6. As one of two Assistant Team Managers, you’ll play a key role in leading a high-performing team focused on sludge treatment, renewable energy generation, and the production of high-quality biosolids.

In this role, you’ll help optimise operations across our sites, including Minworth and Coleshill, contributing to our mission to reduce carbon emissions through biomethane and electricity production. You’ll also ensure compliance with the Biosolids Assurance Scheme and Farming Rules for Water, supporting strong relationships with the agricultural community.

We offer a structured competency framework to support your development, with clear pathways from foundation to expert level—plus the opportunity to gain a boiler operation accreditation. You’ll collaborate closely with internal teams to meet regulatory requirements and drive continuous improvement in our processes.

Ready to make a difference in sustainable water management? Apply today and help shape a greener future with us!

WHAT YOU’LL BRING TO THE ROLE

• Drive Operational Excellence:you will lead day-to-day operations and support the Team Manager in achieving business KPIs, regulatory compliance, and permit conditions. Step in as acting manager when required and help optimise performance across treatment processes and assets.
• Champion Safety and Compliance:Promote a strong health, safety, and wellbeing culture. Conduct assurance checks, manage risk assessments, issue permits for high-risk work, and support internal and external audits to ensure full regulatory and company compliance.
• Lead and Develop Teams:Mentor and coach team members, including Operators, Maintainers, and fellow Senior Technicians. Foster a positive, high-performing environment through effective communication, team meetings, and use of the SBF toolkit.
• Optimise Assets and Resources:Collaborate with stakeholders to manage asset health plans, allocate resources for planned tasks, and apply root cause analysis (FMEA) to resolve issues. Identify investment opportunities and contribute to the STORM risk portfolio.
• Support Strategic Delivery:Influence capital project outcomes to ensure right-first-time delivery. Assist with financial control, manage contractors, and ensure commercial awareness is embedded in decision-making.
• Customer and Stakeholder Engagement:Own and resolve customer complaints in line with company values. Build strong working relationships across internal teams and external partners to support seamless operations and continuous improvement.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

• Salary - £41,168.45 + Car Allowance
• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.