Senior Technician

Thames Water; Rickmansworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading water utility company is seeking a Senior Technician at Maple Lodge Sewage Treatment Works, focusing on leading teams and improving processes in wastewater treatment. Essential qualifications include NVQ 3 in Operating Process Plant. Competitive salary starting from £33,000, with various benefits including a contributory pension, generous leave policies, and health initiatives.

Benefits

Competitive salary

Performance-related pay

Generous pension scheme

Annual leave increases

Enhanced maternity leave

Access to health and wellbeing benefits

Qualifications

• Hands-on experience in wastewater treatment operations.
• Ability to lead and mentor a team effectively.
• Valid driving license is essential.

Responsibilities

• Provide coaching and mentoring for team members.
• Work with performance managers for smooth team running.
• Participate in out-of-hours standby rota.

Skills

Proactive leadership

Hands-on operation

Good communication skills

Teamwork

Education

NVQ 3 in Operating Process Plant

Management qualification

Job description

We have a fantastic opportunity for you to join Thames Water as a Senior Technician based at our Maple Lodge Sewage Treatment Works.

As our Senior Technician, you will provide flexible cover to support the existing operation teams, depending on resource need and priority. This is a great opportunity for someone who is ambitious, wanting to help lead a team to success and take that next step towards management.

In this role, there will be plenty of opportunities to take ownership over various project work to get stuck into. You will be writing working procedures and instructions, involved in H&S improvements, meeting contractors, raising quotes and bringing an array of new fresh ideas to the table to improve processes.

Utilising your experience on the sewage treatment works, you will take the lead role in key field-based activities along with supporting the Performance Manager in managing and coordinating a team of technicians on the site.

There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

What you’ll be doing as the Senior Technician

• Provide coaching and mentoring for team members, including apprentices, upskillers and new starters (for example, Tech 1 training, monitor verification processes, event learning)
• Provide technical input to help with delivery of the maintenance plan and promote first time fixes (this could include attending planning meetings, inputting into asset availability improvements, investigating site trips)
• Work with the performance managers to assist with smooth running of team by taking over some day-to-day management or coordinator activities (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS)
• Role model positive behavioural safety and site pride. Support and promote a positive H&S culture (for example, supporting your colleagues to recognise and raise safety observations both good and bad, own resolution of issues, identify ‘Site Pride’ sites, assist with H&S action completion)
• Step up to help cover activities when the performance manager or technical coordinator is unavailable.
• Participate in out-of-hours standby rota.

Base Location: Maple Lodge STW – WD3 9SQ

Working Pattern 38 Hours Monday- Friday. Plus, standby & overtime opportunities upon completion of essential company training.

All PPE and tools are provided.

To thrive in this role, the essential criteria you’ll need is:

• NVQ 3 in Operating Process Plant - or working towards it.
• Management qualification – or working towards it.
• Hands-on operation and maintenance of wastewater treatment process and plant.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have good communication and interpersonal skills, to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• IOSH trained or willing to complete H&S training.
• A valid driving license is essential.

What’s in it for you?

• Competitive salary Starting From £33,000 depending on skills and experience.
• Performance-related pay plan directly linked to company performance measures and targets.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Thames Water is an equal opportunities employer, and we welcome applications from everyone. We are committed to being a great, diverse, and inclusive place to work.

We are an equal opportunities employer, and we welcome applications from everyone. We are committed to being a great, diverse, and inclusive place to work.