Senior Technical Trainer

QLYS_UK Qualys Ltd.; Reading; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Qualys is seeking an experienced Technical Trainer to join our Training Team, delivering world-class technical training for Qualys IT security risk and compliance solutions in classroom and online formats. You will collaborate across Engineering, Product Management, SME, Sales and Support to ensure training content meets business requirements.

You will design, develop and deliver training materials, labs and simulations, and travel to client sites as needed.

Qualifications

• BSc/MSc degree or equivalent in computer science or related engineering fields.
• Minimum 3+ years delivering technical training in-person and remotely.
• Minimum 5+ years of experience with Cyber Security products or platforms.
• Experience designing and developing training materials and assessments.
• Excellent written and oral communication in English.
• Willingness to travel independently for onsite training deliveries.
• Experience working across multiple geographic regions.

Responsibilities

• Consult with stakeholders to define technical enablement needs with the training team.
• Collaborate with Engineering, Product Management, SME, Sales and Support to align content with requirements.
• Manage and deliver technical training to customers, prospects, partners and internal staff, in-person or virtually.
• Design, develop, maintain and deliver training materials in modalities including eLearning, videos, simulations, labs and ILT.
• Independently design, build and deliver training courses and training aids like videos and lab guides.
• Be an advocate for Qualys products and contribute to training program success.
• Assist Leads on Training Projects and peer-review content.
• Develop expertise on flagship products and address knowledge needs of the support organization.
• Design and maintain virtual lab environments and lab guides for courses.
• Manage Learning Management System functions relevant to job duties.

Skills

Technical training delivery

Cybersecurity products

Communication skills

Multitasking

Adaptability to new tech

Travel readiness

Cross-regional collaboration

Education

BSc/MSc degree in CS or related engineering fields

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Our Training Team delivers world-class technical training for Qualys IT security risk and compliance solutions in the classroom and online. We are a global team of training professionals passionate about helping customers learn and succeed with our products. We're looking for an experienced Technical Trainer to join us!

Responsibilities

• Consult with stakeholders to define technical enablement needs; this is a shared responsibility with the training team.
• Work with multiple teams, including Engineering, Product Management, SME, Sales, and Support, to consolidate knowledge elements, review, validate, and ensure training content aligns with business requirements.
• Manage and deliver technical training to our customers, prospects, partners, and internal Qualys employees, in-person or via virtual mediums.
• Collaborate with team members to design, develop, maintain and deliver exceptional technical training materials in multiple modalities, including eLearning, videos, simulations, labs, and instructor-led classroom training.
• Independently design, build, and deliver training courses and associated training aids like videos, simulations and lab guides.
• Be an advocate for Qualys Products and contribute to the success of our training programs.
• Conduct peer reviews for existing content development activities.
• Assist Leads on Training Projects.
• Develop your skills to become a subject matter expert on flagship products you create and deliver training for and address various knowledge needs for the support organization with the prime responsibility of training customers and employees.
• Assist in designing, building, and maintaining virtual lab environments and associated lab guides to support technical training courses.
• Manage functions in the Learning Management System relevant to your job duties.

Skills and Experience Essential

• BSc/MSc degree or equivalent experience in computer science or related engineering fields.
• Minimum 3+ years of experience in delivering technical training, both in-person and remotely.
• Minimum 5+ years of experience with Cyber Security products or platforms, such as but not limited to Endpoint Security, Vulnerability Management, SIEM (Security Information and Event Management), Network Security, Firewall, UTMs, Compliance solutions, etc.
• Must have previous experience in designing and developing materials and writing assessments for technical training.
• Excellent written and oral communication skills in English.
• Ability to execute several parallel tasks and prioritize appropriately.
• Ability to adapt to recent technologies and learn quickly.
• Must be open to travel independently for onsite training delivery.
• Must be experienced in working across multiple geographic regions when required.
• This position requires candidate to work from the Reading, UK office in a hybrid capacity (minimum 3 days in office).

Desirable

• Knowledge and experience of using Qualys products.
• Experience with delivering Certification-based Training as part of an education program.
• Experience with Video content and Simulation creation tools like Adobe Premiere, Screenflow, Camtasia, Captivate.
• Understanding of compliance standards and frameworks such as PCI, CIS, NIST, etc.
• Knowledge of any one of the Public Cloud Platforms such as AWS, Microsoft Azure, and Google Cloud Platform.
• Experienced in creating/modifying custom scripts.
• Experienced in building complex virtual environments.
• Experience with Adult learning theory.
• Experience with instructional design models.
• CompTIA Security +, ISC2 CC and Cloud Platform Certifications are a strong plus.
• A technical presentation will be required during the interview process.
• References of sample videos and training materials created by the candidate will be a plus.

About Qualys

#LI-LP1 Join our talent community and receive the latest Qualys news, content, and be first in line for new job opportunities. Join our Talent Community! Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.