Senior Technical Sales Engineer

Colt Technology Services; London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading company in the technology services sector is seeking a Senior Technical Sales Engineer to join its Global Design & Engineering Team. This role involves acting as a crucial link between technical teams and sales, providing expert support and tailored solutions for clients in the data centre industry. Ideal candidates will possess extensive knowledge of data centre standards and excellent communication skills, with a commitment to enhancing customer relations.

Qualifications

• Expérience en conception et mise en œuvre de systèmes d'alimentation critique dans les centres de données.
• Excellentes compétences en communication et présentation.
• Capacité à travailler sous pression et à respecter les délais.

Responsibilities

• Agir en tant que liaison technique principale entre l'équipe de vente et l'équipe de conception.
• Fournir une expertise technique et un support pendant le processus de vente.
• Développer et maintenir des relations solides avec les clients et les parties prenantes.

Skills

Consultative Selling

Account Management

Solution Sales Support

Team Selling

Relationship Management

Education

Bachelor’s or Master’s degree in business administration, telecommunication, IT

Tools

AutoCAD

Job description

Short Description

We seek a Senior Technical Sales Engineer with extensive data centre experience to work in our Global Design & Engineering Team. In this global role, you will serve as a critical interface between the design & engineering team and the sales team.
You will report to the Global Design & Engineering Director, part of the Real Estate Development Team in Colt DCS.

The role is responsible for providing technical support for sales opportunities and coordinating responses from engineering specialists to ensure successful sales bid responses and continuity throughout the design process.

Job Summary

• Act as the primary technical liaison between the sales team and the design & engineering team.
• Provide technical expertise and support during the sales process, including pre-sales consultations, technical presentations, and product demonstrations.
• Collaborate with the design & engineering team to develop and deliver technical solutions that meet customer requirements.
• Coordinate and manage the response to technical inquiries from customers, ensuring timely and accurate information is provided.
• Aggregate customer requirements and input into design & engineering to evolve the Global Reference Design (GRD)
• Assist in the preparation of technical proposals, including detailed specifications, cost estimates, and project timelines.
• Stay up to date with the latest data centre technologies and industry trends to provide informed recommendations to customers.
• Support the sales team in identifying and qualifying new business opportunities.
• Participate in customer meetings, site visits, and technical discussions to understand customer needs and provide tailored solutions.
• Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.

THE TEAM

The Global Design & Engineering Team, reporting to the Senior Global Director of Development, is formed of subject matter experts (Mechanical, Electrical, Automation Systems, BIM etc), with the main responsibility of owning and maintaining the GRD, the technical selection & governance of OFCI equipment, ensuring at each stage that the projects are compliant with our standardised delivery plan.
The broader Development Team is made up of Development Managers who are responsible for the acquisition of land, procurement & coordination of power, fibre, local authority permitting and other pre-construction activities.
Regional Engineering Teams consisting of Design Managers and Specialists (BMS, Security etc) have Design Authority at a project level and interface or escalate technical challenges to the Global Engineering Team for technical direction and guidance.

Job Description

Typical tasks and responsibilities will include:

• Extensive knowledge & experience of design, deployment, and commissioning of critical power systems in Data Centres or similar critical environments.
• Experience in interfacing with both internal and external project stakeholders such as (but not limited to) customers, project managers, design consultants, commissioning agents, cost consultants, equipment suppliers and general contractors.
• Knowledge of Data Centre design processes.
• Proven Hyperscale Data Centre design and delivery experience.
• Extensive knowledge of standards and legislation of critical Electrical Systems such as BS EN, IEC and DIN.
• Proven experience in preparing and submitting technical documentation including scope of services, technical requirements, standards, design guides etc.
• Health and Safety legislation such as Electricity at Work Act and CDM regulations.
• Commitment to transparency and integrity
• Passion and initiative to drive continuous improvement.
• Excellent communication skills
• Experience using AutoCAD is desirable.
• Must have the ability to work accurately under pressure.
• Must be able to operate in an open management style and structure with an emphasis on team working and within a global matrix.

Preferred Skills

• Experience with data centre design and implementation.
• Familiarity with industry standards and best practices for data centre operations.
• Proven experience in a technical sales or engineering role, preferably within the data centre industry.
• Strong technical knowledge of data centre infrastructure, including power, cooling, networking, and security.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
• Strong problem-solving skills and the ability to think critically and creatively.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• International experience across Europe, India & Asia is desirable.
• Willingness to travel as needed to support sales opportunities and customer engagements.

Skills

Consultative Selling
Account Management
Solution Sales Support
Information Technology
Team Selling
Relationship Management

Education

A bachelor’s or master’s degree in business administration, telecommunication, IT and/or MBA degree or a relevant field