Senior Technical Project Officer

Greater London Authority; Greater London; Hybride; GBP 52 000 - 72 000; Plein temps

Avantages offerts par ce poste

Hybrid working up to 3 days a week

30 days annual leave

Season ticket loan

Bicycle loan

Career average pension

Résumé du poste

Greater London Authority’s Infrastructure Coordination Service seeks a Senior Technical Project Officer to help unlock barriers to housing delivery across the capital. You will manage high-profile projects, coordinate infrastructure and development work with partners, and apply data-driven analysis to support decision-making.

Working across the New Homes Accelerator London programme, you will lead multi-stakeholder collaboration, develop delivery plans, and use digital mapping tools to monitor

Qualifications

• Degree-level qualification or equivalent professional experience in engineering, infrastructure, development, planning, construction or a related field.

Responsabilités

• Manage high-profile projects and technical workstreams for the New Homes Accelerator London programme.
• Coordinate infrastructure and development work with developers, utility providers, London boroughs and other partners.
• Use infrastructure data, digital tools and mapping systems to support decision-making and monitor programme performance.
• Prepare presentations, briefings and reports for senior leaders and decision-makers.

Connaissances

Project management

Stakeholder engagement

Analytical skills

Written and verbal communication

Formation

Engineering or related degree

Outils

Mapping tools

Description du poste

Good Growth
Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.

About The Team

The Mayor’s Infrastructure Coordination Service (ICS) is an innovative, award-winning, multi-disciplinary team that drives better collaboration in the planning and delivery of London’s utility infrastructure. The IC S operates three main service lines: the Streets Service (promoting collaborative street works and the “dig once” approach), the Development Service (accelerating utility connections for strategic developments), and the Planning Service (undertaking long-term infrastructure planning for London). This advertised role will sit within the Development Service of the IC S, who partner alongside developers, utility companies and infrastructure providers, regulators, industry representatives, London Councils and boroughs. The team is working in partnership with New Homes Accelerator (NHA) London programme, to accelerate the delivery of housing sites where they face infrastructure issues.

The Government’s New Homes Accelerator (NHA) is a programme established by the Ministry for Housing, Communities and Local Government (MHCLG) to speed up the delivery of large-scale housing developments that have stalled. The NHA aims to increase the delivery of homes by the end of this Parliament (2029). Since the NHA was established, MHCLG, GLA and London Councils officers have worked in partnership to analyse London’s stalled sites and identify suitable interventions to accelerate their delivery.

In early 2026, we established the NHA LDN team, to take a more proactive, London-led role, to identify stalled housing sites and finding practical ways to get them moving again. That means using our powers, data and networks to make things happen. We elevate sites where delivery challenges cannot be addressed through these resources to the MHCLG NHA team for action. They will then provide support with engagement where the challenges relate to other government departments or will work to address policy and systems issues if these are the blockers.

This GLA New Homes Accelerator Team acts as our central point of coordination within the GLA to other internal teams and to MHCLG, London boroughs and external partners, minimising disjointed or duplicative communication to key partner organisations. They will work closely with other teams to unblock sites and get homes built in London.

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.

We may close this advert early if we receive a high volume of suitable applications.

About The Role

The Mayor's Infrastructure Coordination Service is working in partnership with the New Homes Accelerator London programme to help unlock barriers to housing delivery across the capital.

As a Senior Technical Project Officer, you will play a key role in managing high-profile projects and technical processes that support the coordination of infrastructure and development. Working across the NHA and wider IC S team, you will bring together key partners to help address utility connection challenges affecting housing delivery.

You will help deliver a varied portfolio of work, combining project management, stakeholder engagement, technical analysis and policy development. This will include using innovative digital tools and infrastructure data to support decision-making, monitoring programme performance, identifying opportunities for improvement and helping to develop new approaches that create lasting change across the sector.

The role offers a unique opportunity to work at the heart of London's infrastructure and housing agenda, supporting projects that have a tangible impact on the delivery of new homes and the future planning of the city's infrastructure networks.

What your day will look like

• Managing projects and technical workstreams that support the New Homes Accelerator London programme and the wider Infrastructure Coordination Service.
• Building relationships with developers, utility providers, London boroughs, government departments and other partners to coordinate activity and drive positive outcomes.
• Using infrastructure data, digital tools and mapping systems to undertake technical analysis and support project delivery.
• Coordinating stakeholders with differing priorities, facilitating discussions and helping to build consensus around solutions and next steps.
• Monitoring project performance, analysing data and identifying opportunities to improve processes and programme outcomes.
• Supporting the development of policy, best practice and strategic recommendations to improve infrastructure coordination and housing delivery.
• Preparing presentations, briefings and reports for senior leaders, steering groups and other key decision-makers across City Hall and partner organisations.
• Working with technical specialists across the IC S to resolve issues, develop delivery plans and support the implementation of innovative approaches.
• Keeping up to date with policy, regulatory and industry developments that could affect infrastructure delivery and development across London.

Skills, Knowledge And Experience

To be considered for the role you must meet the following essential criteria:

• Degree-level qualification or equivalent professional experience in engineering, infrastructure, development, planning, construction or a related field.
• Experience of successfully managing complex projects or programmes, including planning activities, managing stakeholders, monitoring delivery and achieving outcomes within agreed timescales and budgets.
• Experience of working with multiple stakeholders and building effective partnerships across public and/or private sector organisations.
• Knowledge of infrastructure and utility networks, with an understanding of how utility connection processes, infrastructure constraints and related stakeholder interactions can affect development delivery.
• Strong analytical skills, with experience of gathering, interpreting and presenting data and evidence to support decision-making, performance monitoring and continuous improvement.
• Excellent written and verbal communication skills, including producing high-quality reports, presentations, briefings and visual materials for a range of audiences, including senior stakeholders.

Behavioural Competencies

Problem solving

…is analysing and interpreting situations from a variety of viewpoints, and finding creative, workable and timely solutions.

Level 3 indicators of effective performance

• Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding
• Actively challenges the status quo to find new ways of doing things, looking for good practice
• Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues
• Initiates consultation on opportunities to improve work processes
• Supports the organisation to implement innovative suggestions

Research and analysis

…is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.

Level 3 indicators of effective performance

• Expands networks to gain new information sources for research and policy development
• Identifies and implements methods to ensure intelligence is of a high quality
• Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights
• Tailors research investment in line with likely impact for Londoners and policy priorities
• Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders

Planning and Organising

… is thinking ahead; managing time, priorities and risk; and developing structured and efficient approaches to deliver work on time and to a high standard .

Level 2 Indicators Of Effective Performance:

• Prioritises work in line with key team or project deliverables
• Makes contingency plans to account for changing work priorities, deadlines and milestones
• Identifies and consults with sponsors or stakeholders in planning work
• Pays close attention to detail, ensuring team’s work is delivered to a high standard
• Negotiates realistic timescales for work delivery, ensuring team deliverables can be met

Communicating and Influencing

… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

Level 3 Indicators Of Effective Performance:

• Encourages and supports teams in engaging in transparent and inclusive communication
• Influences others and gains buy-in using compelling, well-thought-through arguments
• Negotiates effectively to deliver GLA priorities
• Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement
• Advocates positively for the GLA both within and outside the organisation

Building and Managing Relationships

… is developing rapport and working effectively with a diverse range of people; and sharing knowledge and skills to deliver shared goals.

Level 2 Indicators Of Effective Performance:

• Develops new professional relationships
• Understands the needs of others, the constraints they face and the levers to their engagement
• Understands differences, anticipates areas of conflict and takes action
• Fosters an environment where others feel respected
• Identifies opportunities for joint working to minimise duplication and deliver shared goals

Organisational Awareness

… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.

Level 2 Indicators of Effective Performance

• Challenges unethical behaviour
• Uses understanding of the GLA’s complex partnership arrangements to deliver effectively
• Recognises how political changes and sensitivities impact on own and team’s work
• Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas
• Follows the GLA’s position in the media and understands how it impacts on work

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here

GLA Competency Framework

This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL).

Benefits

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

Secondment Opportunity

If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying

• On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;
• successfully completed your probation period and are performing to the required standard for your current role; and
• at least 18 months service with the GLA

If you do meet the criteria listed above, you will need to complete the Approval for secondment application form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy. This form must be received by the closing date of the vacancy. Failure to provide this form will mean your application cannot be progressed.

If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. For further information, please see Secondment Policy and Procedure.

IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the Approval for secondment application form as it is not a secondment.

If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.

If you have questions about the role

The hiring manager Alec Scragg would be happy to speak to you. Please contact them at [email protected].

To find out more about the Infrastructure Coordination Service and what it is like to work in the team, we encourage prospective applicants to visit our team microsite: GLA's Infrastructure Coordination Service: New Roles. The microsite provides an overview of the team’s work, current priorities and impact, as well as details of two online information webinars where you can hear more about the roles and ask questions directly to members of the team.

If you have any questions about the recruitment process, contact the [email protected] who support the GLA with recruitment.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview/assessment.

The interview/assessment date is: week commencing 26th October 2026.

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

More Support

If you have a disability which makes submitting an online application form difficult, please contact [email protected].