Senior Technical Project Officer

Greater London Authority; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Greater London Authority's Mayor’s Infrastructure Coordination Service seeks a technically adept professional to lead delivery across streetworks and utility projects, championing the dig once approach, and collaborate with partners to reduce disruption.

You will apply analytical thinking to tackle delivery blockers, manage stakeholders, and drive continuous improvement in digital tools and processes to support London's infrastructure planning.

Qualifications

• Experience in utilities, engineering, streetworks, infrastructure planning/regulation, or construction.
• Demonstrated problem-solving mindset with analytical and creative thinking.
• Ability to communicate effectively with diverse stakeholders.

Responsibilities

• Manage technical projects and processes for the IC and act as an interface with technical stakeholders to secure delivery objectives and resolve technical barriers / issues.
• Ensure timelines and deliverables are met; establish and maintain an effective project management approach.
• Build new and maintain existing partnerships to assist the activities of the IC; manage occasionally conflicting stakeholder needs, influence participation and persuade parties to change internal practices to drive long‑term change in ways of working.
• Apply and drive continual improvement of supporting digital tools, alongside specialised expertise to conduct technical activities

Skills

Utilities experience

Engineering background

Streetworks knowledge

Infrastructure planning

Job description

Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.

About The Team

The Mayor’s Infrastructure Coordination Service (ICS) is an innovative, award-winning, multi-disciplinary team that drives better collaboration in the planning and delivery of London’s utility infrastructure. The IC operates four main service lines: the Streets Service (promoting collaborative streetworks and the dig once approach), the SuDS through Streetworks Market (launching the UK’s first environmental services market for SuDS), the Development Service (accelerating utility connections for strategic developments), and the Planning Service (undertaking long‑term infrastructure planning for London).

About The Role

This role will be based in the IC Streets Service. We are looking for technical expertise with experience in utilities, engineering, streetworks, infrastructure planning/regulation, or construction to take on a range of workstreams linked to technical aspects and project delivery. The ideal candidate will have a problem‑solving mindset and enjoy applying analytical and creative thinking skills to address blockers, thereby challenging the status quo.

This role will work closely with partners across industry to promote the dig once approach to streetworks – where utilities, supply chains and highway authorities reduce disruption across London by working together and employing innovative construction techniques/technologies.

We are looking for someone with streetworks, utilities, or engineering experience to unpick delivery challenges to the dig once approach and develop best practice so that collaboration becomes business as usual. You may work on topics including: mains rehabilitation programmes, streetwork and network management issues, repurposing abandoned assets, energy transition, public realm, repurposing and future proofing, amongst others.

The role requires strong problem‑solving skills, organisation and attention to detail, as well as an ability to communicate effectively in a variety of forms with a diverse range of stakeholders.

The ideal candidate will have demonstrated knowledge and practical understanding of infrastructure issues described above—but we will also consider those with a relevant background who can pick up new technical knowledge quickly.

What your day will look like

• Manage technical projects and processes for the IC and act as an interface with technical stakeholders to secure delivery objectives and resolve technical barriers / issues.
• Ensure timelines and deliverables are met; establish and maintain an effective project management approach.
• Build new and maintain existing partnerships to assist the activities of the IC; manage occasionally conflicting stakeholder needs, influence participation and persuade parties to change internal practices to drive long‑term change in ways of working.
• Apply and drive continual improvement of supporting digital tools, alongside specialised expertise to conduct technical activities