Senior Technical Program Manager

MasterCard; London; On-site; USD 94,000 - 157,000; Full time

Job summary

An established industry player is seeking a Senior Technical Program Manager to lead complex projects in the payments sector. This role involves driving multiple projects simultaneously, collaborating with cross-functional teams, and ensuring successful delivery of features and capabilities. The ideal candidate will possess excellent communication skills, a strong understanding of Agile methodologies, and a passion for results-driven work. Join a forward-thinking company that values innovation and teamwork, and contribute to building a sustainable digital economy that benefits everyone.

Benefits

Health insurance

Flexible spending account

Paid parental leave

401k with company match

Tuition reimbursement

Fitness reimbursement

Paid vacation days

Paid sick days

Personal days

Gender-inclusive benefits

Qualifications

• Proven track record of managing multiple projects simultaneously.
• Detail-oriented and proactive under pressure.

Responsibilities

• Deliver major projects with long-term business implications.
• Guide teams on Agile Scrum, SAFe, and TDD principles.

Skills

Agile methodologies

Scrum Master

Communication skills

Project management

Data-driven decision making

Education

Bachelor’s degree in Computer Science

Master’s degree in Computer Science

Tools

JIRA

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

Job Description Summary

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Mastercard’s Employee Access Management program provides end-to-end services supporting physical and digital access for internal employees to Mastercard systems and applications.

The Role

Deliver major projects and complex assignments with broad scope and long-term business implications. Conceptualize, rationalize, and drive multiple simultaneous projects within our scrum execution model. Contribute to strategy and design choices to build comprehensive, believable, and achievable execution plans for new features and capabilities. Drive execution of features or projects spanning multiple teams and integrations, reporting status along the way. Collaborate with senior leadership to track and report multiple streams of work.

All about you

• Excellent communication skills, capable of clear communication with executive leadership.
• Ability to multi-task and track several projects simultaneously.
• Experience running Scrum of Scrums.
• Proficient with Agile workflow tools, especially JIRA.
• Manage scrum teams to build, operate, and maintain software meeting business needs.
• Results-oriented, with clear communication of objectives and success metrics.
• Develop and drive team delivery metrics using in-house and vendor tools.
• Act as Scrum Master / SAFe agilist, leading all ceremonies.
• Implement Scaled Agile Framework or other Agile methodologies.
• Deep understanding of platform capabilities and underlying technologies.
• Proven data-driven decision-making and continuous improvement across teams.
• Effective at debating delivery strategies with various stakeholders.
• Communicate with impact and authenticity to executives, peers, and staff.
• Guide, mentor, and coach teams on Agile Scrum, SAFe, and TDD principles.
• Remove impediments with urgency or guide teams in doing so.
• Create a trusting, safe environment for problem discussion and resolution.
• Coordinate with cross-functional teams across locations.
• Maintain awareness of team deliverables and the big program picture.
• Present project information and metrics for leadership review.
• Coordinate automation, defect metrics, and quality initiatives.
• Recommend strategic directions, improvements, and policy changes.
• Address operational and business concerns related to future programs and projects.
• Lead project/program management activities concerning cost, schedule, and quality.
• Own collection and reporting of platform metrics.

Qualifications

• Bachelor’s / Master’s degree in Computer Science or related field preferred.
• Knowledge of multiple software development concepts and methodologies.
• Detail-oriented, proactive, able to work under pressure, with high initiative and self-motivation.

Mastercard is an inclusive, merit-based employer that considers all qualified candidates without discrimination. For accommodations, contact [e-mail].

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices.
• Ensure confidentiality and integrity of accessed information.
• Report security violations or breaches.
• Complete mandatory security trainings.

Compensation and Benefits

Based on location, experience, and qualifications, with potential bonuses or commissions. Benefits include health insurance, paid leave, 401k match, fitness reimbursement, tuition reimbursement, gender-inclusive benefits, and more.

Pay Range

O'Fallon, Missouri: $94,000 - $157,000 USD