Senior Technical Program Manager

Monzo; Greater London; On-site; GBP 100,000 - 140,000; Full time

Benefits offered by this job

Relocation support

Visa sponsorship

Flexible hours

Job summary

Monzo in London or remote (UK) is seeking a Senior Technical Program Manager to drive end-to-end planning and delivery of payment product initiatives across multiple teams.

You will lead cross-functional programs, communicate with stakeholders including executive leadership, and shape roadmaps with a focus on scalable, data-driven decisions in a fast-growing fintech.

Qualifications

• 5+ years of experience managing complex technology programs or products from inception to launch.
• Ability to communicate clearly and persuasively to executives and diverse audiences.
• Experience working in a global business with multiple markets and stakeholders.
• Ability to deeply analyze data and architecture to inform decisions.

Responsibilities

• Lead end-to-end planning and execution of launching payment products across multiple teams.
• Define program roadmaps, milestones and priorities, manage risks and dependencies.
• Collaborate with technical and non-technical stakeholders to ensure alignment and speed of delivery.
• Drive decisions to remove blockers and ensure operational effectiveness across the program.

Skills

Program management

Technical leadership

Cross-functional collaboration

Communication

Data-driven decision making

Education

Bachelor’s degree or equivalent

Tools

Roadmapping tools

Job description

We're on a mission to make money work for everyone.

We're waving goodbye to the complicated and confusing ways of traditional banking.

As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We're not about selling products - we want to solve problems and change lives through Monzo.

London or Remote (UK) | Competitive base salary and stock options | Benefits

At Monzo, our mission is to make money work for everyone, everywhere. We're looking for a Senior Technical Program Manager to help ship more and better payment product offerings. This is a high-impact role that demands both technical expertise and exceptional leadership to drive our ambitious goals.

Key Responsibilities

• Lead end-to-end planning and execution of launching payment products that cross multiple teams and disciplines
• Manage cross-collective programs:
  • Define program roadmaps and milestones, set priorities, manage trade-offs, identify and manage critical path and risks, ensure alignment with the business goals and ambition
  • Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery
  • Manage dependencies, timeline and sequencing of delivery
• Drive effective decision making to remove blockers and speed up delivery
• Ensure operational effectiveness across your collective/area

You should apply if:

• You have 5+ years of experience managing complex technology programs or products from inception to launch
• You are able to communicate clearly and persuasively to a wide range of audiences, including executive leadership
• You are comfortable in a global business with a presence in multiple markets and want to be a part of scaling this further
• You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with
• You understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution
• You are comfortable personally diving deep into the data and architecture to make good decisions in complex situations where there's often no "right answer"

The interview process

1. Recruiter Call (30 mins) You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process.
2. Initial Call (45 mins) You'll meet with one of our engineering leaders. They'll ask you about your previous experience, in particular program execution and technical leadership. They'll also make time to tell you about Monzo and answer your questions.
3. Loop Stage (3 hours) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability).

All things going well, you'll have completed the hiring process.

Our average process takes around 3-4 weeks but we will always work around your availability. You'll have the chance to speak to our recruitment team throughout the process.

What’s in it for you

Base salary range for this role is dependent on experience + equity + stock options & benefits.

We can help you relocate to the UK.

We can sponsor visas.

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for books, training courses and conferences.

And much more, see our full list of benefits here.

#LI-NB2

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage.