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Insurance Claims Systems Product Owner / Product Manager
Permanent
London
c£100,000 + Bonus + Bens
MUST HAVE
- Proven track record in working with a Claims function
Senior PO role; requires extensive and in-depth Global Claims Systems experience - Operating in an AGILE environment.
Working for a very prestigious Global Insurance Carrier.
Be responsible for implementing, maintaining and championing Claims systems, working closely with the global Claims teams. This role will be initially focused on continuing the implementation of the a Reinsurance Claims system and several priority initiatives across numerous jurisdictions, while working with colleagues across Technology and Operations Business Agility Lead.
Key Responsibilities
- Manages Claims products for the organisation
- The main point of contact for the Claims Team for support of and requests for new technical services and products
- Collaborates with Business Agility Product Owners and stakeholders to contribute to the development of the program vision.
- With the team, accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity.
- Owns and maintains the technical product backlog and is accountable for its contents and prioritisation.
- Accountable for clear, actionable user stories.
- Sets priorities and actively participates in squad/team quarterly planning.
- Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in team demos, retrospectives, and all other ceremonies.
- Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
- Collaborates with technology and business leadership to align development and business goals and priorities
- while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently.
- Analyses and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
- Understands regulatory, compliance, and other industry constraints on the product and priorities accordingly.
- Negotiates with internal and external teams to ensure priorities are aligned across squads/teams both within and outside the portfolio.
- Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders.
- Contributes to program level planning.
- Influences stakeholder expectations for delivery of new capabilities, features, and functionalities.
- Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the team-determined capacity.
- Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UAT across the program. Ensures a well-positioned product through market & industry analysis.
- Assists the technical team with testing, user research, UX etc.
- Supports the Scrum Master in removing impediments wherever possible.
Skills And Experience
- Proven track record in working with a Claims function
- Relevant industry or functional experience in insurance
- Strong communication and collaboration skills
- Experience working with or in Agile teams
- Ability to influence the direction and thinking of team members
- Strong teamwork, co-ordination, organisation and planning skills
- Ability to understand complex requirements and own proposing technical solutions
- Ability to understand strategic needs whilst focusing on the customer
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Product Management and MarketingIndustries
Marketing Services
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