Senior Technical Installer

phs Group; Eastleigh; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading company in the washroom services sector is recruiting a Senior Technical Installer to ensure installation and maintenance of PHS Washroom products. The candidate should be customer-centric, reliable, and have basic plumbing skills, with a full UK driving license essential. Key responsibilities include ensuring quality service, complying with health and safety standards, and assisting in training new employees.

Qualifications

• Must have a valid UK driving license.
• Basic plumbing skills are essential.
• Willingness to undergo a DBS check.

Responsibilities

• Install, service, and maintain PHS products.
• Maintain communication with the Operations Coordinator.
• Follow health and safety regulations.

Skills

Customer-focused

Basic plumbing skills

Comfortable using technologies

Proficient with hand tools

Education

Valid UK driving licence

Job description

We are seeking a dedicated and customer-focused Senior Technical Installer to join our team. In this role, you will be responsible for installing, servicing, and maintaining non-electrical PHS Washroom products across various client premises. You will ensure all work is carried out in line with our Quality and Environmental procedures as outlined in the Company Manual.

Key Responsibilities

Salary £28,200p/a, plus performance bonus up to £1,000 per year Bournemouth area.

Full Time Permanent Position

Quality, Service & Delivery

• Install, service, and maintain PHS products as directed by the Operations Coordinator.
• Maintain effective communication with the Operations Coordinator.
• Ensure the company vehicle is maintained according to company procedures.
• Occasionally work at other Waste Transfer Stations, which may require overnight stays.

Training & Development

• Assist in training new Technical Installers.
• Participate in ongoing training and development programs.

Health & Safety

• Follow all operational procedures and safety protocols.
• Use appropriate tools, equipment, and protective clothing.
• Comply with Health and Safety regulations and COSHH guidelines.
• Report equipment defects and safety concerns promptly.
• Maintain a clean and safe working environment.
• Report and help investigate accidents or near misses.
• Promote a culture of safety and hazard awareness.

Customer Satisfaction

• Respond to urgent customer requests as directed, which may include working additional hours.
• Perform other duties as assigned by the management team.

Person Specification

Summary

We’re looking for an energetic, reliable, and customer-centric individual who takes pride in delivering excellent service and getting the job done right.

Education & Certification

• Valid UK driving licence (essential)
• Basic plumbing skills (essential)
• Willingness to undergo a DBS check and obtain site-specific clearances if required

Technical Skills

• Comfortable using technologies
• Proficient with hand tools and drilling machines
• Vaccinated against Hepatitis B, Polio, and Tetanus (or willing to be vaccinated)
• Full UK manual Driving License for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
• The successful candidate will need to meet the requirements of an enhanced DBS check.
• Due to the nature of waste we handle and the customers we service, drivers are to have vaccinations against Hepatitis B, tetanus/polio.