Senior Technical Infra Program Manager, EMEA DC Delivery, EMEA DC Delivery

Amazon; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Technical Infra Program Manager to lead cross-functional projects within the AWS Infrastructure Delivery Team. This role offers a unique opportunity to drive operational excellence and process improvements while collaborating with diverse teams across multiple regions. You will be at the forefront of innovation, using your analytical skills to derive insights and develop metrics that enhance performance. If you thrive in a fast-paced environment and are passionate about building programs from the ground up, this is the perfect role for you to make a significant impact in the cloud computing space.

Qualifications

• Bachelor's degree in a relevant field is required.
• Proven analytical skills with experience in Excel and Tableau.

Responsibilities

• Drive performance of key goals/metrics across the team.
• Identify areas of improvement and implement long-term solutions.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Process Improvement

Education

Bachelor's degree in statistics, business, finance, engineering, or related field

Tools

Excel

Tableau

SQL

Job description

Senior Technical Infra Program Manager, EMEA DC Delivery

Job ID: 2851977 | Amazon Data Services UK Limited

The EMEA AWS Infrastructure Delivery Team is looking for a Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Data Center Engineers, and Operations team to remediate risks from Amazon's Colocation Data Center providers.
The role will involve working in a fast-paced environment and you will be leading programs to drive operational excellence and process improvements across a number of cross-functional projects.
If you love being at the forefront of industry growth and development, applying your analytical skills to derive insights and come up with solutions, then this is the right role for you. This is a role offering an opportunity to work cross-functionally and across multiple regions. You will have the opportunity to build new programs from the ground up and scale existing programs/initiatives.

You are the ideal candidate if you:

1. Enjoy working cross-functionally across a large organization and building operational excellence programs
2. Have excellent analytical skills and the ability to build new metrics and dive deep on existing metrics
3. Can clearly define process requirements and metrics and can work with teams to implement the optimal end-to-end design
4. Effectively partner with internal stakeholders in order to identify opportunities for improvement
5. Anticipate and interpret customer requirements - and possess excellent judgment while delivering results.

Key job responsibilities:

1. Own and drive performance of key goals/metrics across the team
2. Understand key processes and identify areas of improvement
3. Deep dive misses to understand root causes and put in place long-term solutions/fixes
4. Present findings/recommendations and goal performance in Weekly/Monthly/Quarterly business reviews

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

BASIC QUALIFICATIONS

1. Bachelors degree in statistics, business, finance, engineering, or a related field.
2. Proven analytical skills and working knowledge of Excel and Tableau.
3. Program Management experience with problem-solving skills; can dive deep for root cause resolutions.
4. Ability to manage competing priorities under ambiguity.
5. Written and verbal communications skills; in this role, you will partner, advise, and present to technical and non-technical stakeholders.

PREFERRED QUALIFICATIONS

1. Experience presenting to senior executives.
2. Familiarity with one or more AWS products.
3. Experience with data center technologies or operations.
4. Demonstrated ability to use data (including SQL) and metrics to back up assumptions, evaluate outcomes, and challenge conventional wisdom.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

Posted: January 7, 2025 (Updated 1 day ago)