Senior Technical Consultant

ADP; Bagstone; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Day 1 benefits

Volunteer time off

Mentorship opportunities

Job summary

WorkForce Software, an ADP company, is hiring a Senior Software System Setup & Integration Analyst. This role concentrates on configuring the WorkForce Software Suite (Time, Scheduling, Integrations) to meet each client’s needs, with a focus on delivering robust integration solutions.

Location options include Milton Keynes, Staines, Bristol or Cheadle with a hybrid pattern: 3 days in office and 2 days from home.

Qualifications

• Years experience in software implementations.
• Minimum 3-5 years' experience with programming language, preferably JavaScript and/or SQL.
• Experience in implementing or training on a packaged software system or highly complex internally developed application.
• Intermediate to advanced Microsoft Office skills with strong emphasis on Excel.
• Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role.
• Familiarity with a report writer such as Crystal Reports, Cognos, Actuate, etc.
• Ability to travel up to 50% with potential for international travel.
• Strong understanding of implementation principles and lifecycles.
• Demonstrates technical aptitude to learn quickly and adapt to new circumstances.
• Ability to work on a dynamic, client-focused team and establish excellent working relationships.
• Familiarity with or background in HR, Payroll, or Workforce Management.
• Experience providing application support and guidance.

Responsibilities

• Configuration of the WorkForce Software Suite according to client requirements using JavaScript, HTML, or other technologies.
• Lead and participate in business requirements gathering and refinement with the client, producing BRDs and use cases.
• Understand product configuration requirements and how they impact databases and templates.
• Identify out-of-scope requirements and escalate to stakeholders.
• Guide complex issues including administrative and configuration challenges.
• Communicate roadblocks and seek guidance in a timely manner.
• Create complex formulas leveraging math and programming skills.
• Perform unit and system testing of configured applications and ensure test cases pass.

Skills

JavaScript

SQL

Software implementations

Client relationships

Travel up to 50%

Tools

Crystal Reports

Cognos

Job description

Integration Analyst, performs coding, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

What you'll do: ResponsibilitiesWhat you can expect on a typical day:

• Configuration of the WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the client business requirements using JavaScript, HTML, or other
• scripting tools
• Lead and participate in business requirements gathering and refinement with the client in meetings and client workshops. This includes creating, maintaining business requirement documents, noticeable use cases and process diagrams.
• Comprehension of the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting implementation)
• Understand the project scope and implementation approach while identifying and escalating out of scope requirements to key stakeholders
• Guide complex issues including administrative and configuration challenges
• Communicate roadblocks and seek out guidance in a timely manner
• Create complex formulas that leverage mathematical and/or programming skills
• Perform unit and system testing of configured application and ensure test cases pass as described by their requirements

TO SUCCEED IN THIS ROLE: Requirements 4-6

• Years experience in software implementations
• Minimum 3-5 years' experience with programming language, preferably JavaScript and/or SQL
• Experience in implementing or training on a packaged software system or highly complex internally developed application
• Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
• Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role
• Familiarity with a report writer such as crystal reports, Cognos, actuate, etc.
• Ability to travel up to 50% with the potential for international travel
• Bonus points for these: Preferred Qualifications
• Strong comprehension of implementation principles and lifecycles
• Demonstrates technical aptitude to learn quickly and adapts to new circumstances
• Ability to work on a dynamic, client-focused team and, establish excellent working relationships
• Familiarity with or background in HR, Payroll, or Workforce Management
• Experience providing application

Job Description

WorkForce Software, an ADP company, is hiring a Senior Software System Setup & Integration Analyst.

You will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client.

Location: Our Milton Keynes, Staines, Bristol or Cheadle office. Hybrid working: 3 days in office and 2 days from home.

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?

Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you.

You will spend your day working with project teams to ensure our suite of products are being developed to comply with clients needs and are delivered successfully by configuring the software.

YOU'LL, LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest.
• Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being.
• We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward.
• Company-paid time off for volunteering for causes you care about.

Job Details

Job Type: Permanent-FT (AC Only)

Salaried: Salaried