Senior Technical Claims Handler 8.3

JR United Kingdom; Salford; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading claims management company is seeking a Senior Technical Claims Handler to manage high-value bodily injury claims. The role involves overseeing a portfolio of motor claims with reserves exceeding £500,000, ensuring compliance with regulatory requirements, and providing strategic advice on claims management. Ideal candidates will possess strong expertise in personal injury claims and have excellent customer service skills.

Qualifications

• Strong knowledge of personal injury claims, particularly serious injuries.
• Technical expertise in handling discount rates and care claims.
• Excellent customer service and communication abilities.

Responsibilities

• Manage claims caseload according to group policies and procedures.
• Control claim costs through effective negotiation and liability assessment.
• Attend trials and conferences with counsel when appropriate.

Skills

Knowledge of personal injury claims

Technical expertise in discount rates

Excellent customer service

Ability to negotiate claims

Strong communication skills

Good understanding of medical disciplines

Job description

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Senior Technical Claims Handler 8.3, Salford

Client: Gerrard White

Location: Salford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 5

Posted: 06.08.2025

Expiry Date: 20.09.2025

Job Description:

Senior Technical Claims Handler (Large Loss) - Remote

Overview:

As a Senior Technical Claims Handler within the Large Loss Team, you will proactively manage a portfolio of motor claims, mainly high-value bodily injury claims with reserves exceeding £500,000.

You will serve as a central referral point for technical issues, advising on strategy, tactics, and key developments, and assist in targeted reviews to ensure best practices and outcomes.

Responsibilities:

• Manage claims caseload according to group policies, procedures, and service levels.
• Control claim costs through effective negotiation and liability assessment.
• Maintain accurate reserves and good file discipline, review cases regularly, and handle cases timely.
• Attend trials and conferences with counsel when appropriate.
• Engage with reinsurers and adhere to large loss procedures.
• Operate within authority limits and develop effective relationships with colleagues and partners.
• Ensure compliance with regulatory requirements, including FCA and GDPR.
• Respond promptly to communications via phone, email, and letter.
• Act as a technical referral point within the team and the business.

Key Skills and Knowledge:

• Strong knowledge of personal injury claims, especially serious injuries.
• Technical expertise in discount rates, care claims, and related heads of claim.
• Good understanding of medical disciplines involved in personal injury investigations.
• Ability to negotiate claims, assess liability, and evaluate costs.
• Knowledge of relevant case law and regulatory compliance.
• Excellent customer service and communication skills.
• Ability to prioritize workloads and support colleagues technically.
• Willingness to develop skills and adapt to a proactive claims environment.