Senior Technical Author – Hybrid (Cambridge)

Darktrace; Cambridge; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Darktrace is seeking a Senior Technical Author in Cambridge to create and improve high-quality technical documentation for our products and developer content. You will work with Product Information to raise standards, mentor peers, and embed best practices across content design and information architecture.

The role is hybrid with two set days per week in the Cambridge office, collaborating with engineering and SMEs to ensure accuracy and usability for customers and partners.

Qualifications

• 5+ years creating and maintaining technical documentation for software or hardware.
• Experience reviewing large content sets and improving quality.
• Proven track record mentoring authors and elevating standards.
• Experience introducing authoring practices from previous teams.
• Strong grasp of technical communication, IA, and user-centered design.
• Hands-on with Markdown/HTML, docs-as-code, and Git.
• Experience documenting APIs or developer-focused content.
• Excellent written communication across audiences.

Responsibilities

• Research, write, and maintain high-quality technical documentation across products and domains.
• Review existing content to improve quality, consistency, usability, and structure.
• Drive improvements to content structure, navigation, and information architecture.
• Apply industry standards and best practices to the content you produce and review.
• Mentor colleagues and raise documentation standards across the team.
• Support API and developer-focused documentation where needed.
• Collaborate with engineering to keep docs accurate and aligned with product development.

Skills

Technical writing

Documentation

Information architecture

API docs

Git

Markdown

HTML

Tools

Markdown

HTML

Documentation-as-code

Git

Job description

Darktrace is seeking a Senior Technical Author in Cambridge to create and improve high-quality technical documentation for our products and developer content. You will work with Product Information to raise standards, mentor peers, and embed best practices across content design and information architecture.

The role is hybrid with two set days per week in the Cambridge office, collaborating with engineering and SMEs to ensure accuracy and usability for customers and partners.