Senior Technical Author & Documentation Leader (Hybrid, Cambridge)

Darktrace Ltd; Hartford; Híbrido; GBP 65.000 - 90.000; Jornada completa

Descripción de la vacante

Darktrace Ltd is seeking a Senior Technical Author to craft high-quality technical materials for customers, partners, and the Darktrace community. You will blend hands-on writing with quality review and mentoring, introducing best practices in content design and information architecture.

The role is primarily individual contributor with potential to lead a small team, and is hybrid with two days per week in the Cambridge office.

Formación

• 5+ years of experience creating and maintaining technical documentation for software, hardware, or other complex technical products.
• Experience reviewing and evolving established content to improve quality, usability, and structure.
• Hands-on authoring with a focus on information architecture and user-centered design.

Responsabilidades

• Research, write, and maintain high-quality technical documentation across products and domains.
• Review and improve existing content for consistency, usability, and structure.
• Lead improvements to documentation practices, including content structure and navigation.
• Apply industry standards and best practices to content creation and review.
• Mentor and develop peers to raise documentation standards across the team.
• Support developer-focused documentation including API content.
• Collaborate with engineering for accuracy and alignment with product development.

Conocimientos

Technical writing

Documentation strategy

Mentoring authors

Information architecture

Markdown/HTML

API documentation

Git/version control

Herramientas

Markdown/HTML

Git

Descripción del empleo

Darktrace Ltd is seeking a Senior Technical Author to craft high-quality technical materials for customers, partners, and the Darktrace community. You will blend hands-on writing with quality review and mentoring, introducing best practices in content design and information architecture.

The role is primarily individual contributor with potential to lead a small team, and is hybrid with two days per week in the Cambridge office.