Senior Technical Account Manager - Bloomberg

Jobs via eFinancialCareers; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a Senior Technical Account Manager to join their dynamic team in London. This role involves delivering exceptional service and technical support to content partners, ensuring the platform is the preferred choice for disseminating valuable data. With a focus on alternative investments, you will leverage your expertise to enhance relationships and implement effective workflows. You'll thrive in a collaborative environment, working closely with account managers and technical specialists to address client needs and market trends. If you have a passion for financial services and a knack for customer engagement, this opportunity is perfect for you.

Qualifications

• 5+ Jahre Erfahrung in der Finanzdienstleistungsbranche erforderlich.
• Nachgewiesene Erfahrung in alternativen Anlagen.

Responsibilities

• Bereitstellung hervorragender Unterstützung für unsere Content-Partner.
• Proaktives Management von Kampagnen zur Aufrechterhaltung der Qualität.

Skills

Kundenservice

Projektmanagement

Kommunikationsfähigkeiten

Alternative Investments

Interpersonelle Fähigkeiten

Education

Master-Abschluss oder CFA/CAIA-Zertifizierung

Tools

Excel

SQL

Python

Job description

Senior Technical Account Manager - Alternative Investment Funds

Bloomberg London, United Kingdom

Posted 15 days ago | Permanent | Competitive

At Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately.

Our Team:
The Alternative Investment Funds team supports Bloomberg's suite of private markets data from fund launch to liquidation, seed round to IPO and all the data in between. Whether a fund investor, manager or advisor, the Alternative Investment Funds team has the data, solutions and industry network to help the clients take their fund and company analysis to the next level.

What's the role:
The Alternatives Technical Account Management Professionals is a group of individuals who play a vital role in delivering exceptional service and technical support to our new and existing content partners and customers. Our account managers work proactively with our partners to ensure Bloomberg is the platform of choice for the dissemination of their content.

We'll trust you to:

• Provide outstanding support to our content partners so that they trust us with their valuable content.
• Establish, maintain and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets.
• Prioritize and manage projects with multiple stakeholders to maximize efficiency and return on investment.
• Work closely with a global team of account managers, technical specialists and product managers to better understand our clients' data needs and key market trends and develop your account strategy.
• Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content. Support colleagues with campaigns to ensure a high standard is reached across the team.
• Become a true subject matter expert in Alternative Investments by leveraging business intelligence to help spot trends, identify gaps and areas for data acquisition and data content improvements.
• Write detailed, accurate and complete specifications/requirements.
• Contribute to training colleagues.

You'll need to have:

• 5+ years of work experience in the financial services industry, including exchanges, market data providers or financial institutions.
• Demonstrated experience in Alternative Investments.
• Proven understanding of capital markets and the investment lifecycle for private assets.
• Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously.
• Good interpersonal skills and a desire to work directly with customers.
• Excellent written and verbal communication skills.

We'd love to see:

• Master's degree or certification such as a CFA charter holder or CAIA.
• Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements.
• Knowledge in information technology and statistical analysis or computer programming, for example, Excel, SQL, and/or Python.

Does this sound like you?
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.