Senior Tech Orders Fulfilment Specialist - Portsmouth

Amour Recruitment; Portsmouth; On-site; GBP 30,000 - 50,000; Full time

Job summary

A recruitment agency is seeking a Senior Technical Orders Fulfilment Specialist in Portsmouth. The ideal candidate will manage customer tech service orders, ensuring efficient processing and delivery. Responsibilities include overseeing logistics coordination, maintaining records for compliance, and enhancing customer satisfaction. Strong sales support experience, organisational skills, and proficiency in MS Office are essential. This role offers a full-time position from Monday to Friday.

Qualifications

• Experience in sales support or quotes or order processing.
• Ability to work under pressure with attention to detail.
• Strong organisational skills with effective time management.
• Proficient in MS Office including Word, Outlook, Excel, and PowerPoint.

Responsibilities

• Manage the end-to-end order processing lifecycle.
• Primary contact for customer inquiries.
• Collaborate with purchasing and logistics for optimal service.
• Maintain records of orders, ensuring compliance.
• Coordinate with logistics for timely delivery.
• Implement tracking systems for order updates.

Skills

Sales support experience

Attention to detail

Organisational skills

Written and verbal communication

MS Office

Job description

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Senior Tech Orders Fulfilment Specialist - Portsmouth, Portsmouth

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Client:

Amour Recruitment

Location:

Portsmouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a03fd5053e35

Job Views:

7

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Amour Recruitmentis seeking an experiencedSenior Technical Orders Fulfilment Specialistto work for a superb company on a 6-month FTC initially.

You will ensure the seamless and efficient handling of customer tech services orders, from inception to delivery. Playing a critical role in enhancing customer satisfaction by overseeing order processing, logistics coordination, and issue resolution. Ultimately contributing to the success and reputation of our organisation.

Duties include:

• Manage the end-to-end order processing lifecycle
• Serve as the primary point of contact for customer inquiries
• Collaborate with the purchasing team, suppliers and warehouse to maintain optimal service levels and inventory management.
• Maintain meticulous records of orders, shipments, and returns, ensuring compliance with regulations and internal protocols.
• Coordinate with shipping and logistics partners to ensure on-time and cost-effective delivery of orders.
• Implement tracking systems to monitor order progress and provide customers with real-time updates.

Personal requirements:

• Experience in sales support/quotes/order processing
• Able to work under pressure, think on your feet with a keen eye for attention to detail
• Strong organisational Skills, able to manage own time effectively
• Strong written and verbal communication skills.
• Ability to highlight missed or incorrect information on both Client PO and Vendor quotation/ information
• MS Office skills including Word, Outlook, Excel, PowerPoint

Hours:Monday to Friday 0900-1730

To be considered for this great opportunity apply now or call us on 023 92 387925 for more information.