Senior Systems Engineer - Nonprofit

Hamilton Barnes; Greater London; On-site; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Pension 15%

25 days leave

Free on-site lunch

Event tickets

Retail discounts

Job summary

Hamilton Barnes is recruiting a Senior Systems Engineer for a prestigious UK institution in Greater London. You will own the Windows/Linux server environment, manage Azure on-prem nodes and cloud services, and drive incident, problem and change management to ensure high availability and security.

You will lead capacity planning, asset/configuration management, and delivery of BAU projects across IT infrastructure and applications, collaborating with IT operations, suppliers, and internal teams

Qualifications

• Deep knowledge of Azure services and on-premises/cloud hybrid infrastructure.
• Strong Windows Server, virtualization, and AD/DNS/DHCP experience.
• Experience with cloud services (Intune, Microsoft 365) and scripting (PowerShell).

Responsibilities

• Technical owner of the server infrastructure: compute, storage and network.
• Provide expert technical support and act as escalation point for systems.
• Lead performance monitoring and optimization for critical systems.
• Oversee change management, assess risks and ensure smooth deployments.
• Coordinate major incident response and stakeholder communication.
• Drive root-cause analysis and long-term problem solutions.
• Plan capacity and availability for scalable future needs.
• Maintain asset and configuration management records.
• Deliver BAU projects covering full lifecycles of apps and servers.
• Foster CSI and collaboration with IT products, suppliers and teams.

Skills

Azure services

Entra ID

Virtual Machines

Backup

Patch Management

ARC

Networking

File Sync

Virtual Desktops

Windows Server

Virtualization

Active Directory

DNS

DHCP

Group Policy

PowerShell

PKI

SQL Server

SCCM

DPM

Intune

Microsoft 365

Tools

Intune

Microsoft 365

Azure

Job description

Are you looking for an exciting new opportunity?

Join a prestigious and historic UK institution dedicated to supporting high-profile national duties and public service within iconic, world-renowned surroundings. Combining cherished traditions with a modern, forward-thinking operational mindset, the organization brings together diverse professionals across technology, engineering, and corporate functions to deliver exceptional standards of service.

The organization is seeking a Senior Systems Engineer to support the delivery of live IT applications and enterprise infrastructure operations.Working closely with the IT Operations team,the successful candidate will manage physical server infrastructure,Azure Local on-premise nodes,and Microsoft Azure cloud services across Windows and Linux operating systems.Leading escalated incident,problem,and change management,the role ensures high availability,security,and operational readiness while driving continual service improvement across critical technical projects.

Responsibilities:

• Technical owner of the server infrastructure. Compute, storage and associated network equipment.
• Provide expert technical support for IT systems and services, acting as an escalation point for the Systems Engineer and Analysts within the team.
• Lead performance monitoring and optimization of critical systems and services, ensuring compliance with Digital Services policies and best practices.
• Support the Lead System Engineer in overseeing and guiding change management activities, assessing technical risks and ensuring smooth implementation of changes across infrastructure and applications
• Coordinate major incident response, ensuring timely resolution and clear communication with stakeholders at all levels.
• Drive problem management initiatives by conducting root cause analysis and implementing long-term solutions to prevent recurrence.
• Take ownership on some areas capacity and availability planning, ensuring systems are scalable and resilient to meet future business needs.
• Maintain and improve asset and configuration management processes, ensuring accurate and up-to-date records of infrastructure components.
• Ability to deliver internal projects for BAU systems, including full application and server lifecycle activities such as planning, deployment, optimisation, and decommissioning.
• Champion service excellence by fostering collaboration between IT products, suppliers, and internal teams to deliver reliable IT services.
• Identify and implement opportunities for continual service improvement (CSI), leveraging automation and best practices to enhance efficiency.
• Stepping in when required to deputize for the Lead Systems Engineer, providing both technical leadership and supervisory support.

Skills/Must have:

• Deep knowledge and hands-on experience with Microsoft Azure services, including Entra ID, Virtual Machines, Backup, Patch Management, ARC, Networking, File Sync, and Virtual Desktops.
• Strong proficiency in Windows Server and virtualization technologies (server, network, and desktop).
• Expertise in Windows-based services (Active Directory, ADCS, DNS, DHCP, Group Policy, Storage Spaces Direct, PowerShell, PKI (ADCA) and Microsoft applications such as SQL Server, SCCM, and DPM.
• Expert-level experience with Windows and Unix based operating systems and Linux-based virtualization.
• Demonstrated experience and knowledge with cloud services such as Intune and Microsoft 365.
• The ability to identify and perform troubleshooting for Client-Server & Server-Server network-based issues and elevate to the Network team where applicable.

Benefits:

• 15% non-contributory pension
• 25 days leave
• Free on-site lunch
• Tickets to events - Royal Albert Hall/Wimbledon/Ascot tickets,
• Retail discounts

Salary:

• £60,000-£65,000 Basic Salary Per Annum