Senior Systems Engineer

BBC Group and Public Services; London; On-site; GBP 50,000 - 64,000; Full time

Job summary

Join a pioneering role as a Systems Specialist at the BBC, focusing on advanced post-production technology. This role offers the chance to work in a cutting-edge environment while enhancing system performance and delivering top-notch support to production teams. Ideal for candidates with a strong background in AVID and broadcast technologies, this position also emphasizes collaboration and innovative problem-solving.

Benefits

Flexible working hours

Professional development opportunities

25 days annual leave plus extras

Defined pension scheme

Discounted dental and healthcare

Qualifications

• In-depth knowledge of media technology systems and AVID platforms.
• Experience in a live TV or multimedia environment.
• Proficiency in handling escalated incidents.

Responsibilities

• Refine system architecture and manage upgrades.
• Support and train Tech Support teams on systems.
• Maintain quality of support and monitor performance.

Skills

AVID Media Composer

AVID Pro Tools

Troubleshooting

Problem Management

Education

AVID Certified / Accredited

Tools

AVID Suite

Adobe Suite

EVS

Job description

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JOB BAND: D
CONTRACT TYPE: Permanent,
DEPARTMENT: TECHNOLOGY & MEDIA OPERATIONS.
LOCATION: Cardiff Central Square
PROPOSED SALARY RANGE: Up to £64,000 pro Rata depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

This role is a 0.5 Job Share.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

The Systems specialist is focused on forward looking, proactive work on technology systems. You will work on development and/or projects, planned changes to ensure they are well managed, fit for purpose and safe for the live environment. The role will build and maintain effective relationships with the Operational support teams, technical delivery teams and 3rd party suppliers to ensure system performance and maintain the quality of support to end users.

WHY JOIN THE TEAM

Come and immerse yourself in a state of the art broadcast centre at Central Square in Cardiff. This is the first BBC facility to use IP technology across both its production and broadcast Operations, and is one of the largest SMTPE 2110 IP routing systems for broadcast deployed anywhere.
This role specifically focuses on our state of the art Post Production facilities, including 27 Video Editing Suites, three Dubbing Theatres, two Tracklaying suites, three Voice Over Booths and a Colour Grading Suite. All take advantage of the Live IP Core and facility wide IHSE KVM system to access a shared pool of resources. We have fast access Nexus Storage and utilise AVID, VIZ, EVS And Dalet software and tools.

YOUR KEY RESPONSIBILITIES AND IMPACT

As the Post Production Systems Specialist some of your key responsibilities will be:
• Refining the system architecture (with input into replacement projects, management of upgrades and software releases)
• Providing expertise in resolving escalated incidents including out of hours support
• Improving performance and stability via the removal of underlying problems (proactive and reactive problem management)
• Providing expertise in resolving problems assigned through Problem Management
• Maintaining quality of supporting service (monitoring tools, training, knowledge management, managing 3rd party support)

Our Systems Specialists provide systems expertise across a range of media technology systems. The Systems Specialist role is responsible for the overall performance and configuration of the systems assigned to them. Systems Specialists will advise Tech Support teams and production teams on the most appropriate course of action for a specific system or range of systems. Systems Specialists are responsible for ensuring support teams are appropriately trained and have adequate knowledge and documentation on their system. The Systems Specialist is recognised as a major contributor to the support organisation.

YOUR SKILLS AND EXPERIENCE

In this role you would diagnose and trouble shoot AVID system issues and manage complex problems
You should also have a good working knowledge and understanding of Macintosh systems with in depth experience of working on broadcast/IT systems in a live TV or multi-media environment

ESSENTIAL CRITERIA:

In depth Knowledge of AVID Media Composer
In Depth Knowledge of AVID Pro Tools
AVID Certified / Accredited
Solid Experience supporting EVS
In Depth knowledge of ADOBE SUITE

DESIRED BUT NOT REQUIRED:

Good knowledge of Hyperconverged environments using VMWare
Experience Supporting Remote Edit Workflows
Experience in networking, storage systems, operating systems and hands-on systems engineering

If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

Find out more about the BBC

Life at BBC

Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we’d be happy to discuss: [e-mail]

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.