Job Description
NES Fircroft is currently recruiting for a Senior Systems Engineer for our client, a global technology leader in electrification and automation.
Location: Aberdeen (travel included)
Position Type: Permanent
Role Overview
To ensure the Service portfolio is delivered effectively according to company standards and safety guidelines to satisfy customers. Execute technical support, act as a specialist, and solve problems in your area of expertise. Communicate proactively with customers and internal sales teams to understand customer needs and leverage business opportunities for Service growth. The role is based in Aberdeen and involves travel to UK offices and customer sites (both onshore and offshore).
Main Accountabilities
- Understand and update existing hardware and software modules for the development and maintenance of company Control System products.
- Prepare Design Specifications, Test Procedures, Method Statements, and Scopes of Work for modifications and upgrades.
- Conduct assurance, integration, and testing of hardware and software modules.
- Deliver updates to existing products and roll out new products by working closely with stakeholders, including customers and end users.
- Support Bids and Proposals team with quotations.
- Be available on an ‘on call’ basis to advise customers outside of hours and make unscheduled site visits if necessary.
- Advise clients on maintenance procedures, site planning, operational methods, process measurement, and control strategies.
- Promote sales of maintenance services and equipment, including spare parts, and inform Sales about potential sales leads.
- Compile Site Visit Reports and ensure follow-up actions are acknowledged.
- Maintain Cyber Security Systems and Procedures.
- Provide ad-hoc support and attend sites as requested.
- Implement system modifications and interpret SORs from clients.
- Manage spares and lifecycle of equipment.
- Coordinate management of ad-hoc work scopes.
Interactions
- PAEN UK Service Management Team
- Client interactions
- Business Development/Account/Sales Managers
- Technical Specialists/Consultants
Challenges
- Manage customer expectations and deliver high-quality solutions.
- Drive continual improvement.
- Manage changing priorities and activities.
- Plan and report progress effectively while meeting client expectations.
- Coordinate delegated activities and access necessary resources.
- Ensure effective communication.
Requirements
Essential
- Strong safety and integrity mindset.
- Robust application background.
- Working knowledge of PLCs, SCADA, HMIs, Industrial Networks, and Cyber Security.
- Willingness to learn and innovate.
- Excellent communication skills, both written and verbal.
- Self-starter with initiative, good planning, and follow-through skills.
- Flexibility to travel to customer sites as needed.
Desirable
- Practical, hands-on experience.
- Offshore certification.
- Knowledge of 800xA Control Systems.
- Cyber Security awareness.
- Understanding of Process control and loop performance.
- Functional Safety certification.
With over 90 years of combined experience, NES Fircroft is a leading engineering staffing provider worldwide, supporting sectors such as Oil & Gas, Power & Renewables, Chemicals, and more. We have over 80 offices in 45 countries, providing technical expertise and comprehensive support to contractors, including visas, benefits, and accommodation.