Senior Systems Analyst

Aztec; Southampton; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team in a hybrid role focused on system design and implementation. You will play a crucial part in enhancing core systems and reporting processes, ensuring quality service delivery, and fostering close relationships with clients and colleagues. This role offers a unique opportunity to develop your skills in a supportive environment that values professional growth and collaboration. If you have a passion for technology and a background in financial services, this position is perfect for you.

Benefits

Discretionary bonus scheme

Flexible, hybrid working

Private medical insurance

Permanent health insurance

Life assurance

Worldwide travel insurance

Ability to work abroad

Onsite parking

Health and wellbeing programmes

Investment in personal development

Qualifications

• Experience with ViewPoint and strong financial services knowledge required.
• A Level or Degree qualifications and relevant professional qualifications preferred.

Responsibilities

• Assist in designing and implementing core systems and reporting processes.
• Monitor service delivery and support system enhancements and defect resolutions.

Skills

ViewPoint

Technical financial services knowledge

MS Office Suite

Transact-SQL

Visual Studio

Interpersonal skills

Problem solving

Interest in technology

Education

A Level or Degree qualifications

Professional qualification (e.g. ACCA, ACA, ICSA)

Tools

Ivanti

Job description

Reports to the Systems Manager – Technology Markets

The purpose of this role is to assist in the design and implementation of one of our core systems (ViewPoint), including processes and reporting systems, to enable the team to expand service offering throughout the Group.

This is a hybrid position that will see you working from the Southampton office a minimum of three days per week, but full time whilst you're in your probationary training period.

Key responsibilities:

Business as usual

• Interpret accounting and administration requirements, design and implement solutions to requirements and configuration of the systems to meet the demands of our clients
• Complete complex Service Requests and Incidents raised via the support desk (Ivanti) or enhancements raised through other means, including projects and keeping client teams appraised of progress
• Monitor and review service delivery in a timely manner, keeping client teams appraised of progress
• Review the work undertaken by more junior members of the team, and peers, to ensure quality and consistency in delivery and approach
• Application and report testing (System Integration Testing) and reconciliation activities in line with testing strategy, providing relevant evidence and documentation
• Document changes to system and process, incorporate training materials and design test cases to support the evidence that accompany the change
• Communicate clearly with other members of the team and members of the client facing teams, both verbally and in writing, when gathering or explaining requirements and provide resolutions etc.
• Consideration of scalable solutions, and to maintaining a core configuration, with continual group improvements
• Give consideration of development needs for junior team members from findings on reviews and work with their line manager to agree a training plan

Project

• Support with the development, testing and implementation of system enhancements and defect resolution in conjunction with the business lead, technical lead and project manager
• Integral the end to end process surrounding a project, from gathering and documenting requirements, developing solutions, testing, deployment and closure documentation including accompanying user guides
• Gather requirements for reports, working with the reporting and data team, contractors, or independently to develop reports, with a consideration for opportunities to create a core (group-wide) solution which can be rolled out to service multiple clients
• Collaborate with various departments to deliver a solution which benefits the business and meets the needs of the group

Skills, knowledge and expertise:

• Previous working experience with ViewPoint
• Strong technical financial services industry knowledge, including accountancy background
• Part or fully qualified in a relevant professional qualification (e.g. ACCA, ACA, ICSA or relevant IT qualification) and prior business experience in private equity or real assets
• Advanced PC skills notably MS Office suite (MS Word and MS Excel) as well as a familiarity with programming languages such as Transact-SQL and Visual Studio
• Excellent interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts
• General problem solving and methodical approach
• Genuine interest in technology and systems
• Strong A Level or Degree qualifications

Who are we?

Aztec Group has come a long way since first opening its doors in Jersey back in 2001. Our size and reach may have changed, but one thing that hasn’t is our identity – we’re proud to be a truly independent, owner-managed business that puts our people and clients at the centre of everything we do.

We understand that everyone will put value on different things and that’s why our employee package includes a variety of benefits. Here are some of the core benefits for all our people:

• Discretionary bonus scheme plus management incentive programme
• Flexible, hybrid working
• Private medical insurance, including eye care
• Permanent health insurance
• Life assurance (death in service and critical illness benefit)
• Worldwide travel insurance
• Ability to work abroad for up to 3 weeks per annum
• Onsite parking
• Health and wellbeing programmes
• Significant investment into your personal and professional development

We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.