Senior Systems Administrator

Arthur J. Gallagher & Co.; Ware; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global insurance company is seeking a Senior Application Support Administrator to manage critical environments in a hybrid role. This position involves supporting underwriting platforms, ensuring availability for projects, and maintaining security compliance. The ideal candidate should possess strong problem-solving and communication skills and experience with multi-tier applications. A competitive salary and extensive benefits package are provided.

Benefits

Minimum of 25 days holiday

Defined contribution pension scheme

Health cash plan or Private medical insurance

Discounted gym membership

Qualifications

• Previous experience as a Senior Applications Systems Administrator working with multi-tier applications.
• Excellent experience and knowledge with Linux OS, MySQL, and IT security.
• Familiarity with ITIL, incident/change management, and software testing processes.

Responsibilities

• Taking ownership of environments from design to maintenance.
• Managing environments to support projects and operations.
• Ensuring environments are security compliant.

Skills

Problem-solving skills

Excellent communication

Analytical skills

Education

Experience with multi-tier applications

Tools

Linux OS

MySQL

Ansible

Job description

Introduction

Gallagher isn't just a company; it's a global community driven by shared values and an unyielding commitment to excellence. With over 52,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you'll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

At Pen Underwriting, we are currently looking to add an experienced Senior Application Support Administrator to our Technology Team.This fantastic opportunity will primarily focus on carrying out the management of environments to support the operational requirements and on-going development of a number of our business-critical underwriting platforms. This will include the provision, run and maintaining of environments for the various work streams to build and test different code branches or projects, making sure data and code are in the appropriate state and data is obfuscated where necessary. You will also be responsible for migrating code and data between environments where necessary, minimising risk to production environments and making sure that all appropriate processes and controls are followed.You will play a key role in production support and be able to work proactively under pressure, supporting UK Business Hours (8am-6pm UK time) and be able to perform regular, out of hours production releases (8pm-10pm UK time) on average 2-3 times per month, as well as some weekend working.This is a hybrid working role and we are therefore open for the successful applicant to be based anywhere in the UK as long as they are willing to travel when needed.

How you'll make an impact

• Taking ownership of environments from the initial design and build to maintaining these environments in accordance with Projects and BAU work.
• Aligning environments to project plans, ensuring they are available and ready to avoid delays to the project schedule and go live.
• Ensure environments are provided with the correct data sets to support the testing that is being carried out within this environment.
• Manages configuration of the application servers.
• Working closely with the project and test managers ensuring processes and best practices are achieved with deployments moving from development to test. Maintaining repeatability and consistency across the estate.
• Ensures all environment technology remains security compliant (to Cyber Essentials standards).
• Interfacing with Test Managers, Delivery Managers, Sys Ops/Infrastructure on a regular basis.
• Provides advice, assistance around software release activities focussing on processes that are repeatable.
• Maintain and track third party users access to environments.
• Consider wider implications of requests from non-technical stakeholders are aligned with and maintain a robust set of environments.
• Responsible for timely delivery of audit evidence across a number of internal and external audit requirements, including Sarbanes-Oxley (SOX)

About you

• Previous experience as a Senior Applications Systems Administrator working with multi-tier applications.
• Excellent experience and knowledge with Linux OS, MySQL, and IT security.
• Excellent communication and problem-solving skills.
• Familiarity with ITIL, incident/change management, and software testing processes.
• Knowledge of Ansible and APM monitoring tools is advantageous.
• Proactive, motivated, and able to manage workload independently.
• Fantastic analytical skills and understanding of software deployment.
• Experience working in a regulated environment and responding to audits is beneficial
• Eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.