Senior System Engineer

Davies Consulting; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading consultancy firm located in Camden Town is seeking a professional to focus on process improvement and the design of IT solutions. The role requires proven experience with Windows Operating Systems, Active Directory, and M365. Candidates should possess strong analytical skills, excellent customer service orientation, and familiarity with cloud platforms like Microsoft Azure. This position offers the opportunity to work on full lifecycle M&A projects while managing stakeholder interactions effectively.

Qualifications

• Proven experience and understanding of all Windows Operating Systems and Active Directory management.
• Good knowledge and experience of M365.
• Strong analytical and problem-solving ability in complex technical landscapes.

Responsibilities

• Support the design and provision of IT solutions, including full lifecycle M&A projects.
• Present to stakeholders and manage escalations.
• Evaluate changes and provide solutions for Stakeholder review.

Skills

Windows Operating Systems

Active Directory management

M365

Analytical skills

Customer service

Microsoft Azure

Tools

TCP/IP

DNS

DHCP

RDP

SNMP

LDAP

Job description

The role focuses on process improvement and professional development, supporting the design and provision of IT solutions, including full lifecycle mergers and acquisition (M&A) projects and group strategic projects. Key responsibilities include presenting to stakeholders, managing escalations, ensuring resource assignment, and evaluating changes to provide solutions for Stakeholder review. The role also involves adhering to business policies, creating and maintaining documentation, and escalating issues to the Lead System Engineer/Technical Value Manager/Project Manager. Additionally, the role requires creating improvements across services and processes in networks and managing a Continuous Service Improvement (CSI) backlog.

The ideal candidate will have proven experience and understanding of all Windows Operating Systems and Active Directory management, including Group Policy, login scripts, and roles. They should also have good knowledge and experience of M365, core networking services (e.g., TCP/IP, DNS, DHCP, RDP, SNMP, LDAP), and strong analytical and problem-solving abilities in complex technical landscapes.

Responsibilities:

• Support the design and provision of IT solutions, including full lifecycle M&A projects and group strategic projects
• Present to stakeholders, manage escalations, and ensure resource assignment
• Evaluate changes and provide solutions for Stakeholder review
• Adhere to and enforce business policies
• Create and maintain documentation, including systems configuration, processes, knowledge articles, test and project plans
• Escalate issues to the Lead System Engineer/Technical Value Manager/Project Manager
• Create improvements across services and processes in networks and manage a CSI backlog

Requirements:

• Proven experience and understanding of all Windows Operating Systems and Active Directory management
• Good knowledge and experience of M365
• Good working knowledge of core networking services (e.g., TCP/IP, DNS, DHCP, RDP, SNMP, LDAP)
• Strong analytical and problem-solving ability in complex technical landscapes
• Excellent communication skills, both written and verbal
• Excellent customer service
• A strong understanding of cloud platforms, in particular Microsoft Azure