Senior Support Worker - Wilkinson Park

Careline Lifestyles; Morpeth; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading company in care services is seeking dedicated staff to support residents' personal needs and maintain high care standards. The role involves working closely with healthcare professionals and families to enrich residents' lives through supportive actions and organized activities. Candidates should exhibit strong communication skills and empathy, ensuring a quality experience for all residents.

Qualifications

• Experience in caregiving or support roles preferred.
• Ability to maintain confidentiality and handle sensitive information.
• Willingness to learn and develop skills in care services.

Responsibilities

• Support the Nurse in Charge/Manager in care tasks and staff supervision.
• Assist residents with personal care, mobility, and daily activities.
• Organize activities to enhance residents' quality of life.

Skills

Communication

Empathy

Teamwork

Time Management

Job description

Pay Rate: £12.42 per hour
Hours: Full Time
Contract: Permanent
Location: Wilkinson Park - Rothbury
Job Ref: SSW01

Careline Lifestyles is a specialist provider of residential and nursing care for adults with acquired brain injuries, neurological conditions, mental health needs, learning and complex physical disabilities. We are family run and have been established for over 30 years. Our in-house team of dedicated professionals supports people to live meaningful lives and reach their personal potential.

We prioritize quality care and employ qualified, dedicated staff to help residents maintain their identity and dignity. Our focus is on residents living life to the fullest.

The Role

1. Support the Nurse in Charge/Manager to ensure Support Workers and Care Assistants perform delegated tasks to a high standard.
2. Assist Care Assistants, provide feedback on their performance, and communicate any concerns or positive outcomes.
3. Support the personal needs of service users respectfully, promoting independence, including outings and skill development.
4. Assist in maintaining the physical environment and daily activities of the home.
5. Organize activities like crafts, games, reading, and outings to enrich residents' lives.
6. Ensure the emotional, physical, medical, and spiritual needs of residents are recognized and met.
7. Act as a key worker, encouraging residents to make decisions affecting their lives.
8. Participate in Multi-Disciplinary Team meetings, hand over information, and communicate with outside services as instructed.
9. Collaborate with families, maintaining confidentiality.
10. Follow the leadership of the Nurse in Charge and work in partnership to ensure high standards of care.
11. Administer and record medication as per documentation.
12. Assist in assessing individual needs and developing appropriate Care Plans.
13. Help carry out risk assessments and ensure their implementation.
14. Support the Home Manager with staff supervisions and appraisals.
15. Take responsibility for Health & Safety issues, reporting hazards.
16. Assist residents with personal care, mobility, and disabilities, including the use of aids and equipment.
17. Maintain high standards of food presentation, hygiene, and cleanliness.
18. Prepare and serve meals, assist residents with eating and drinking, and clear away afterward.
19. Inspect, mend, launder, and iron residents' clothing or supervise them doing so.
20. Greet visitors appropriately and answer calls professionally.
21. Assist professionals like nurses and physiotherapists as needed.
22. Read and write reports, participate in meetings, and training activities.
23. Follow all communications, sign documents, and carry out instructions.
24. Report changes in residents' conditions to the Nurse in Charge/Manager.
25. Record incidents and complaints accurately and take appropriate actions.
26. Care for residents' property and home equipment, reporting defects.
27. Maintain cleanliness and safety by cleaning spills and following infection control policies.