Senior Support Worker (Senior Coach) - Floating

Edgy Design Studio - Goedgy.com; Swindon; On-site; GBP 26,000 - 35,000; Full time

Job summary

Join an established management team in Swindon as a Support Manager for Young People. You will lead a dedicated team, supporting vulnerable youths in achieving their goals through personalized coaching and guidance. This rewarding role includes managing caseloads and ensuring quality support delivery, making a real impact on their lives.

Qualifications

• Experience working with vulnerable young people.
• Proven caseload management skills.
• Ability to work under pressure and independently.

Responsibilities

• Manage caseload of customers, supporting their journey to independence.
• Conduct interviews and assessments for potential customers.
• Lead and inspire a team of Support Workers.

Skills

Leadership

Communication

Caseload Management

IT Literate

Education

Level 3 qualification in Health & Social Care

Job description

Covering four schemes based in Swindon -40 hours per week

This is an exciting opportunity to join an established management team delivering accommodation and support to young people in Swindon. Covering four schemes within a mile radius (Radnor Lodge, Wiltshire House, Ellis House & Milton Road), the services provide accommodation and support for young people aged between 16-25 years old.

We are looking for someone who is passionate about supporting Young People. This really is an opportunity to make your contribution into shaping future communities by using a person-centred, strengths-based support to the young people and lead and inspire a team of 5 Support Workers to do the same. No two days are ever the same. This role will come with challenges but also a lot of job satisfaction simply by just knowing you are making a difference.

You and your team will manage a caseload of customers through their journey, supporting and encouraging them to tell us about their aspirations and realise their potential. You will manage referrals into the service, undertake interviews and assessments, and notify potential customers of the outcomes of these activities. You will also induct new customers into the service and deliver quality, outcome focused support sessions in both one-to-one sessions and group sessions, to include sessions on finance and budget management, healthy relationships, mental health and wellbeing and employment skills. Nothing is more rewarding than seeing a customer’s journey through from arrival to leaving us for a more independent setting after they have worked with us to reach their goals. We are really passionate about watching our customers flourish into adults living independently

The ideal candidate will:

• Hold a Level 3 qualification in Health & Social Care (or equivalent).
• Be an inspiring, motivated and supportive leader.
• Have proven experience of working with vulnerable young people with support needs.
• Have proven experience of caseload management, with a clear focus on outcomes for customers and their wider community.
• Have working knowledge of housing and benefits advice.
• Have excellent communication skills, with the ability to work in a professional manner with a number of different agencies.
• The ability to work under pressure and on own initiative.
• IT literate and able to use Microsoft Office packages.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to#DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.