Senior Support Worker & Care Team Lead

Salutem Care & Education; Worcester; On-site; GBP 30,000 - 38,000; Full time

Job summary

Salutem Care & Education is seeking a Senior Support Worker to lead the staff team and help run a service across 7 days, including evenings and some nights. You will support the Registered Manager, promote person-centred care, and ensure health, safety and regulatory standards are met.

This role emphasizes leadership, collaboration with external professionals, and proactive care planning. The ideal candidate will have NVQ Level 3 in Health & Social Care or be working towards it, strong

Qualifications

• NVQ Level 3 in Health & Social Care (or equivalent or happy to work towards this)
• Knowledge of CQC standards, safeguarding, MCA/DoLS, and health & safety requirements (e.g., manual handling, food hygiene, medication)
• Strong communication skills (written and verbal) and ability to build rapport with individuals and families
• Team-leading ability with high standards and attention to detail
• Experience with rota planning/complex rostering
• Flexible approach to working hours
• Able to travel/commute within a reasonable distance to support the service as needed

Responsibilities

• Support the Registered Manager to monitor and improve person-centred service delivery
• Promote and monitor health & safety, including risk assessments and infection prevention and control
• Ensure staff practice supports people’s care, protection and wellbeing, in line with regulations and standards (including CQC)
• Provide day-to-day guidance and leadership to Support Workers, including coaching and performance support
• Support recruitment, induction and development of staff, including Care Certificate and mandatory/service-specific training
• Use IT systems to support management of incidents, training, quality assurance and occupancy
• Work with external professionals/agencies to support positive outcomes and service development
• Support effective record keeping and evidence-based reporting
• Contribute to medication processes in line with policy (including supporting systems for self-administration and ensuring checks are completed)
• Support with rota planning and maintaining safe staffing levels (as directed)
• Act as a point of contact in the absence of the Team Leader

Skills

CQC standards

Safeguarding

MCA/DoLS

Health & Safety

Communication

Team-leading

Rota planning

Travel

Education

NVQ Level 3 Health & Social Care

Job description

Salutem Care & Education is seeking a Senior Support Worker to lead the staff team and help run a service across 7 days, including evenings and some nights. You will support the Registered Manager, promote person-centred care, and ensure health, safety and regulatory standards are met.

This role emphasizes leadership, collaboration with external professionals, and proactive care planning. The ideal candidate will have NVQ Level 3 in Health & Social Care or be working towards it, strong