Senior Support Worker 0.88 FTE

New City College; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading educational organization in London seeks a proactive Senior Support Worker to lead a team in providing high-quality support to learners with special educational needs. The ideal candidate will have experience in mentoring, developing support plans, and be committed to inclusive education. This role offers a collaborative work environment and opportunities for professional development.

Benefits

Career average pension scheme

Free access to on-site gym facilities

Financial perks including interest-free loans

Staff development opportunities

Discounts on expenses and shopping

Qualifications

• Experience in supporting learners with learning difficulties and/or disabilities.
• Trained in providing personal care.
• Willingness to obtain Level 2 qualifications.

Responsibilities

• Supervise and mentor Learning Support Assistants.
• Develop and maintain support plans and documentation.
• Liaise with families and professionals to support learner progress.

Skills

Strong communication skills

Organizational skills

Leadership experience

Understanding of special educational needs

Education

GCSEs including English, Maths, and IT

Job description

Social network you want to login/join with:

We are seeking a proactive and experienced Senior Support Worker to join our Supported Learning team. You will lead a small team of Learning Support Assistants (LSAs), ensuring that learners with special educational needs receive high-quality, individualised support to thrive in their educational journey.

Key Responsibilities:

• Supervise and mentor a team of LSAs, ensuring learners social, physical, and educational needs are met.
• Develop and maintain support plans, risk assessments, and personal care documentation.
• Provide coaching and training to LSAs, promoting best practices in learner support.
• Liaise with families, carers, and external professionals to support learner progress.
• Support learners with a range of needs, including personal care, mobility, and health requirements.
• Ensure compliance with safeguarding, health and safety, and data protection policies.

Who You Are:

You are educated to a good standard, particularly in English, Maths, and IT, and bring valuable experience in supporting learners with learning difficulties and/or disabilities. You are trained in providing personal care, which is essential for this role, and ideally hold or are willing to obtain First Aid and relevant Level 2 qualifications. With strong communication, organisational, and leadership skills, you are confident in guiding others and managing responsibilities effectively. Above all, you are committed to promoting equality, diversity, and inclusive education, ensuring every learner has the opportunity to thrive.

What We Offer:

• Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.
• Technology Access: Office 365 and Adobe Suite available for personal devices.

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

About New City College:

Come and work at an Outstanding college! New City College has been graded? Outstanding by Ofsted, which is testament to the dedication of all our staff to drive consistency in quality and standards, leading to strong student outcomes. With campuses across east London, south-west Essex, plus two specialist language schools, we are a sector leader in further education.

Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We boast industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.

Following the merger of seven colleges, NCC has become one of the UK most influential FE providers, offering A Levels and vocational qualifications for school leavers, adult learning, apprenticeships, ESOL and SEND. With a turnover of £130 million, around 20,000 students and 2,000 staff, we are a major force in the sector.

At New City College we are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.

We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.