Senior Support Worker

The Cambian Group; Wales; On-site; GBP 28,000 - 34,000; Full time

Job summary

As a Senior Support Worker at The Cambian Group, you will play a vital role in shaping the futures of our young residents. Supporting ages 8-18, your responsibilities will include aiding with daily routines, emotional support, and creating a nurturing environment. Join a collaborative team committed to providing outstanding care and support to children, helping them to grow, heal, and thrive in a home-like setting.

Benefits

Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)

Health benefits, including dental and optical cashback after two years

24/7 support: Helpline and hardship grants via the CareTech Foundation

Expert Training: Two weeks of fully funded induction

Career Growth: Fully Funded Diplomas (Levels 3-5)

Supportive Team: Work with people who care as much as you do

Qualifications

• Driver with full UK driving licence.
• Minimum of NVQ Level 3 in Residential Childcare.
• Two years working experience in a children residential setting.

Responsibilities

• Support young people with daily routines.
• Create a warm, homely environment.
• Lead shift and deputise home manager.
• Build meaningful relationships with young people.

Skills

Patience

Listening

Encouragement

Education

NVQ Level 3 in Residential Childcare

Job description

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Pay:Pay Up to £34, (depending on experience and qualifications)

At Cambian Group, you’re not just working - you’re shaping futures, furthermore as aSenior Support Worker based withinWest Midlandsevery moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported.

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters.

What You’ll Do

As a Senior Support Worker you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities.

Create a warm, homely environment by helping with light housekeeping.

Lead shift and deputise home manager

Build strong, meaningful relationships and provide emotional support.

Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects.

Keep essential records to ensure the best possible care.

Where You’ll Do It

Our residential home is a warm, nurturing environment designed to feel like a true home for the children who live here. What makes it unique is the balance we strike between structure and individuality. Each child has a personalised space that reflects their personality and interests, and the communal areas are welcoming, inclusive, and filled with opportunities for creativity, play, and relaxation. We celebrate diversity, encourage expression, and create a culture where every child feels seen, heard, and valued. The home is not just a place to stay it’s a place to grow, heal, and thrive.

The young people we support are incredibly resilient, each with their own unique story, strengths, and potential. They inspire us daily with their courage, humour, and determination. While they may face challenges, they also bring joy, creativity, and perspective into the home. Supporting them is both a privilege and a responsibility—it’s rewarding, sometimes emotional, and always meaningful. They remind us of the importance of patience, empathy, and the power of positive relationships.

Our team operates with a strong sense of unity and shared purpose. We communicate openly, reflect regularly, and support one another through both challenges and successes. Daily handovers, team meetings, and supervision sessions ensure consistency in care and allow us to adapt to the evolving needs of the children. We celebrate achievements together—both the children’s and our own—and we lean on each other during difficult times. This collaborative, compassionate approach ensures that the young people receive the best possible support in a stable, caring environment.

Who You Are

Warm, patient, a great listener and encourager - focused on achieving outcomes for others.

Driver with full UK driving licence, hold a minimum of NVQ Level 3 in Residential Childcare and two years working experience in a children residential setting.

Why Join Us?

Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)

Health benefits, including dental and optical cashback after two years

24/7 support: Helpline and hardship grants via the CareTech Foundation

A Welcoming Home: Work in a comfortable and well-designed space

Expert Training: Two weeks of fully funded induction

Career Growth: Fully Funded Diplomas (Levels 3-5) and clear pathways for promotion

Supportive Team: Work with people who care as much as you do

Your Next Step

This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time.

Join us and be part of something meaningful. Apply today!

Safeguarding Statement

Cambian are committed to promoting the safeguarding and welfare of all children within our care. All applicants must be willing to undergo and enhanced DBS check and must be able to provide at least two references covering the past two years. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employment going back to full time education.