Senior Support Worker

The Cambian Group; England; On-site; Full time

Job summary

The Cambian Group seeks a Senior Support Worker in Hereford to provide support for young people aged 8-18 with complex needs. This role involves leading shifts, building relationships, and participating in daily activities to ensure a nurturing environment. Candidates must possess NVQ Level 3 in Residential Childcare and relevant experience.

Benefits

Exclusive discounts at major retailers

Health benefits including dental and optical cashback

24/7 support via helpline

Fully funded induction and training

Opportunities for career growth

Supportive team environment

Qualifications

• Minimum of two years experience in a children's residential setting.
• Full UK driving licence required.

Responsibilities

• Support young people with daily routines and lead shifts.
• Create a warm environment and participate in engaging activities.
• Maintain essential records and provide emotional support.

Skills

Empathy

Listening

Encouragement

Education

NVQ Level 3 in Residential Childcare

Job description

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Pay: Pay Up to £34, (depending on experience and qualifications)

At Cambian Group, you’re not just working - you’re shaping futures. As a Senior Support Worker based within West Midlands, every moment you spend with our young people (ages 8–18) helps them feel safe, valued, and supported.

A simple "How was your day?", a shared laugh over a board game, or encouragement during a tough moment—these small interactions build trust and shape lives. Some days will be challenging, but every breakthrough, smile, and step forward will remind you why this work truly matters.

What You’ll Do

• Support young people with their daily routines, such as getting them ready for school, preparing meals, and planning activities.
• Create a warm, homely environment by assisting with light housekeeping.
• Lead shifts and deputise for the home manager.
• Build strong, meaningful relationships and provide emotional support.
• Plan and participate in fun activities like trips to the park, movie nights, or creative projects.
• Maintain essential records to ensure the best possible care.

Where You’ll Do It

The home is in a rural setting with outdoor space for play and activities. It is furnished to a high standard, and each child's bedroom is decorated according to their preferences.

The young people we support have complex needs and a history of adverse childhood experiences. Each child has an individual support plan to meet their specific needs.

We have an experienced senior team leading each shift, with monthly team meetings to discuss progress and challenges. Supervision occurs at least monthly, with upskilling delivered by a regional mental health practitioner each month to develop team knowledge and skills.

Who You Are

• Warm, patient, a good listener, and encouraging—focused on achieving positive outcomes for others.
• Holder of a full UK driving licence, NVQ Level 3 in Residential Childcare, and at least two years of experience in a children's residential setting.

Why Join Us?

• Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)
• Health benefits, including dental and optical cashback after two years
• 24/7 support via helpline and hardship grants through the CareTech Foundation
• A welcoming home environment in a comfortable, well-designed space
• Fully funded induction and training
• Opportunities for career growth with funded diplomas (Levels 3-5) and promotion pathways
• Supportive team environment with caring colleagues

Your Next Step

This isn’t just a job—it's a chance to change lives, one extraordinary day at a time. Join us and be part of something meaningful. Apply today!

Safeguarding Statement

Cambian is committed to safeguarding and promoting the welfare of all children in our care. All applicants must be willing to undergo an enhanced DBS check and provide at least two references covering the past two years. References for all positions related to working with children and vulnerable groups, including employment and education history, are required.

Senior Support Worker - Hereford - [SYS - ]