Senior Support Worker

Blue Ribbon; Blackburn; On-site; GBP 17,000 - 22,000; Full time

Job summary

Blue Ribbon in Blackburn is seeking a Senior Support Worker to lead and mentor a team, delivering person-centred care to individuals with autism and learning disabilities. You will ensure daily living support, adherence to care plans, and high standards of hygiene and safety.

The role involves supervising staff, organizing shifts, maintaining documentation, and participating in on-call leadership to support service delivery.

Qualifications

• Experience leading a team in a care environment.
• Background in health and social care with best practices.
• Ability to problem-solve and use initiative in a fast-paced environment.
• Experience in conflict resolution and de-escalation techniques.
• Willingness to participate in an on-call rota.

Responsibilities

• Mentor and guide support workers, ensuring they have tools and confidence to provide high-quality care.
• Oversee daily documentation to ensure accuracy and compliance.
• Contribute to supervisions and performance reviews of Support Workers.
• Organise and lead shifts, ensuring responsibilities are allocated and completed.
• Identify performance issues within the team and elevate where necessary.
• Take responsibility for daily audits to ensure the service meets regulatory and company standards.
• Ensure policies and procedures are followed at all times, acting as first point of contact for guidance and escalation.
• Assist with new colleague inductions, including agency staff.
• Participate in the Senior on-call rota, providing leadership support as needed.

Skills

Team leadership

People management

Conflict resolution

Problem solving

Health & social care knowledge

Education

Health and Social Care qualification

Tools

Medication administration procedures

Job description

Job reference: 000817

Salary: £14.24

Location: Blackburn - GSE

Hours Per Week: 40

Job Start Date

Closing date: 13/11/2026

Senior Support Worker – Lead, Support and Make a Difference!

Pay Rate - £14.24 per hour

(Full-Time)

Are you an experienced Senior Support Worker ready to take the next step in your career? Do you have a passion for supporting individuals with Autism and Learning Disabilities while mentoring and guiding a team? If so, we have an exciting opportunity for you to join our team as a Senior Support Worker!

About The Role

As a Senior Support Worker, you will:

• Provide high-quality support to people we support, ensuring their personal needs, daily living, and social activities are met.
• Follow person-centred care plans, ensuring ongoing review and updates in collaboration with management.
• Administer and accurately record medication in line with procedures.
• Ensure service users access the community, attend medical appointments, and develop independence.
• Maintain a safe and clean environment, ensuring high standards of hygiene and personal care.
• Accurately complete daily records, incident reports, and other key documentation.
• Support individuals in managing their personal finances and maintaining relationships with family and professionals.
• Follow company safeguarding policies, escalating concerns appropriately.

Additional Responsibilities As a Senior Support Worker

• Mentor and guide support Workers, ensuring they have the tools and confidence to provide high-quality care.
• Oversee daily documentation to ensure accuracy and compliance.
• Contribute to supervisions and performance reviews of Support Workers.
• Organise and lead shifts, ensuring responsibilities are clearly allocated and completed.
• Identify performance issues within the team and elevate where necessary.
• Take responsibility for daily audits to ensure the service meets regulatory and company standards.
• Ensure policy and procedures are followed at all times, acting as the first point of contact for guidance and escalation.
• Assist with new colleague inductions, including agency staff.
• Participate in the Senior on-call rota, providing additional leadership support when needed.

What We’re Looking For

We are looking for an experienced and motivated leader who is passionate about delivering high-quality care and mentoring others.

Essential

• Experience leading a team in a care environment.
• Background in health and social care, with a strong understanding of best practices.
• Ability to problem-solve and use initiative in a fast-paced environment.
• Experience in conflict resolution and de-escalation techniques.
• Proven ability to follow and maintain company policies and procedures.
• Flexibility to meet the needs of the service, including participation in an on-call rota.

Preferable

• A Health and Social Care qualification.
• A valid driving licence.
• Previous experience as a Senior Support Worker.
• Experience working with external care professionals.
• Experience in complex and challenging environments.

Why Join Us?

• Step into a leadership role with opportunities for growth.
• Ongoing training and development to enhance your skills.
• Supportive team environment where your leadership makes a difference.
• Varied & rewarding role – every day is different!

Our Values

• Everybody Matters – Ensuring inclusivity and respect for all.
• Honesty & Integrity – Maintaining transparency and trustworthiness
• Passionate & Resilient – Demonstrating enthusiasm and commitment
• Positivity – Fostering a positive, uplifting environment
• Professional Excellence – Striving for excellence in all aspects of care

MPSW